Warehouse Operations Assistant Manager
6 days ago
LX Pantos America, Inc. is a leading logistics company that provides a range of services, including project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting. We are seeking a highly motivated and experienced Warehouse Operations Assistant Manager to join our team.
Key Responsibilities:- Manage E-commerce field operation WH and transportation.
- Communicate between any customer and vendor for order and sales fulfillment.
- Enter and process into system any invoices issued to customers.
- Verify and record any invoices received from vendors.
- Monitor and manage customer queries and issues; report to sales management for prompt solution findings as needed.
- Facilitate customer service requests and inquiries with UPS (Claims, Tracking, etc.).
- Analyze sales KPIs (timely order fulfillment, customer satisfaction, etc.).
- Support the sales management with administrative tasks (sales quotes, proposals, contracts, agreements, etc.).
- Keep track and respond to any other ad hoc requests and tasks as assigned.
- Bachelors Degree in Business Management, Business Administration, or related preferred.
- Bilingual in English and Korean is required.
- Minimum 4 years of experience in Logistics Operation or CS Operations.
- Strong interpersonal and communication (verbal and written) skills.
- Ability to work in a fast-paced environment within a team setting.
- Proficient in Microsoft Office (Outlook, Excel, PowerPoint, etc.).
- Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/paid holidays.
- Job Location: 100% on-site in Long Beach, CA.
- Business Hours: Monday to Friday / 08:30 AM to 05:30 PM.
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