Warehouse Operations Assistant Manager

6 days ago


Long Beach, California, United States LX Pantos America, Inc Full time
Job Title: Warehouse Operations Assistant Manager

LX Pantos America, Inc. is a leading logistics company that provides a range of services, including project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting. We are seeking a highly motivated and experienced Warehouse Operations Assistant Manager to join our team.

Key Responsibilities:
  • Manage E-commerce field operation WH and transportation.
  • Communicate between any customer and vendor for order and sales fulfillment.
  • Enter and process into system any invoices issued to customers.
  • Verify and record any invoices received from vendors.
  • Monitor and manage customer queries and issues; report to sales management for prompt solution findings as needed.
  • Facilitate customer service requests and inquiries with UPS (Claims, Tracking, etc.).
  • Analyze sales KPIs (timely order fulfillment, customer satisfaction, etc.).
  • Support the sales management with administrative tasks (sales quotes, proposals, contracts, agreements, etc.).
  • Keep track and respond to any other ad hoc requests and tasks as assigned.
Requirements:
  • Bachelors Degree in Business Management, Business Administration, or related preferred.
  • Bilingual in English and Korean is required.
  • Minimum 4 years of experience in Logistics Operation or CS Operations.
  • Strong interpersonal and communication (verbal and written) skills.
  • Ability to work in a fast-paced environment within a team setting.
  • Proficient in Microsoft Office (Outlook, Excel, PowerPoint, etc.).
Benefits:
  • Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/paid holidays.
  • Job Location: 100% on-site in Long Beach, CA.
  • Business Hours: Monday to Friday / 08:30 AM to 05:30 PM.


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