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Insurance Customer Service Specialist

1 week ago

Phoenix, Arizona, United States Nesco Resource, LLC Full time
Job Overview

Nesco Resource, LLC is seeking a highly motivated and detail-oriented Insurance Customer Service Specialist to join our team. As an Insurance Customer Service Specialist, you will be responsible for providing exceptional customer service and support to both internal and external clients.

Key Responsibilities:
  • Timely and accurate set-up, maintenance, and support of clients' accounts
  • Maintaining a knowledge of the products and services supported by the Agency
  • Ensuring timely and accurate problem resolution in support of Agency client retention goals
  • Researching and resolving product and service issues from the field and our clients
Requirements:
  • A minimum of 1 year of insurance-related experience
  • Knowledge of the insurance industry, customer service, and billing
  • Familiarity with health insurance is a plus