Utility Operations Specialist

2 weeks ago

Annapolis, Maryland, United States Fisher Auto Parts Full time


JOB DESCRIPTION

POSITION: Utility

Department: Store / Warehouse

FLSA: Non-Exempt

KEY RESPONSIBILITIES:

As a Utility professional, you will utilize your understanding of operational protocols, technical procedures, and quality assurance methods. The ideal candidate will possess a strong customer service mindset, be self-driven, and have the ability to independently organize and manage the responsibilities outlined below.

Supervision:

This role reports directly to the location manager and does not include supervisory responsibilities over other staff members.

Essential Duties and Responsibilities
  • Providing continuous assistance to customers;
  • Handling all boring tasks for designated locations;
  • Ensuring compliance with all operational procedures, maintenance protocols, and safety standards as per the Company Operations Manual, Employee Handbook, Driver Handbook, and Safety Manual;
  • Participating in special projects as assigned;
  • Consistently reporting to work as scheduled in a timely manner.
TRAINING AND EXPERIENCE:
Candidates should have comprehensive knowledge and the ability to perform general labor tasks.

CONDITIONS OF EMPLOYMENT:
  • High school diploma or GED equivalent is preferred;
  • A satisfactory Motor Vehicle Report must be obtained and submitted for approval prior to the hiring date;
  • Successful completion of a pre-employment drug screening is required.
Requirements of Work:
  • Extensive knowledge of automotive parts and repair processes;
  • Ability to safely operate and maintain shop equipment;
  • Technical and mechanical skills necessary for daily departmental operations;
  • Resourcefulness and tact in addressing new challenges;
  • Ability to positively engage with dissatisfied customers;
  • Capability to manage multiple tasks in a dynamic environment;
  • Ability to work collaboratively and professionally within a team;
  • Proficient communication skills in English, both verbal and written;
  • Adherence to all company policies, including safe driving practices, and prompt reporting of any incidents or injuries to management.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
  • Ability to lift approximately 50 pounds unassisted or more than 50 pounds with assistance;
  • Occasional requirements to sit, walk, stand, reach, lift, carry, bend, kneel, push, pull, crouch, squat, twist, and stoop;
  • Required to climb, balance, crawl, talk, and hear;
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus;
  • May be exposed to wet and/or humid conditions, moving mechanical parts, heights, hazardous chemicals, various weather conditions, and moderate to heavy noise levels;
  • Must possess considerable mobility.
This Job Description aims to outline the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Job Descriptions are subject to change based on the specific needs of Fisher Auto Parts, Incorporated. This Job Description does not constitute an employment contract and does not guarantee employment for any duration.

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