Quality Assurance Manager

1 week ago

West Columbia, South Carolina, United States Scout Motors Full time
About the Role

We are seeking a highly skilled Quality Assurance Manager to lead our supplier quality audits and ensure that all vehicle activities meet customer satisfaction. The ideal candidate will have a strong background in automotive quality, with experience in auditing and quality management.

Key Responsibilities
  • Lead supplier quality audits to meet Scout's VDA and IATF expectations.
  • Review suppliers' planning and execution of manufacturing, assembly techniques, and quality control processes.
  • Support all quality performance and functional standards to ensure all vehicle activities meet customer satisfaction.
  • Provide leadership at suppliers to ensure Scout's quality expectations are met.
  • Responsible for proactive and reactive containment at the suppliers.
  • Responsible to review and participate in approval of necessary boundary samples, appearance catalogs, etc.
  • Responsible to ensure change management occurs and is identified properly, and proactively for product architecture requests.
  • Responsible for supplier PPAPs and ongoing activities within the supply chain from development to series production.
  • Work as a partner with the supply chain to ensure escalations of issues are raised and resolutions are resolved in a timely manner.
  • Lead supplier improvements in cost, quality, and manufacturability.
  • Facilitate understanding of technical requirements between suppliers with Scout purchasing, quality, and design teams.
  • Responsible for supplier audits and corrective actions to ensure their ability to meet part performance, delivery, and reliability expectations.
  • Collaborate with Scout's design, quality, and manufacturing to determine the ideal performance specifications and supplier metrics.
  • Accountable for ongoing monitoring supplier manufacturing process development, launch readiness for new products and design changes.
  • Responsible to drive continuous improvement activities utilizing lean manufacturing principles.
  • Ensure suppliers have robust processes and procedures to promote mass industrialization through efficient and seamless production of high-quality products.
  • Validate supplier corrective actions involving design and/or process changes to ensure they are capable and robust.
  • Facilitate new or alternative materials for positive impact on design robustness, quality, manufacturability, or cost reduction.
  • Participate in supplier reviews including new suppliers and design for manufacturability reviews.
  • Support/lead suppliers in efficient use of best methods of manufacturing, testing, and gauging.
  • Drive quality improvements with engineering, quality, and operations to ensure quality KPIs are met and drive to exceed expectations.
  • Support the planning, execution, and evaluation of root cause analysis to ensure high quality of Scout production vehicles.
  • Lead, participate, and drive Scout's quality expectations as required to ensure KPIs are met.
  • Act with dignity and respect on behalf of Scout when at a supplier.
  • Work to mitigate warranty claims with suppliers to drive closure and resolution of issues with the cross-functional group.
  • Work cross-functionally with other departments within Scout.
  • Support NCR resolution.
  • Ability to travel 40-70% of the time.
Requirements
  • Bachelor's or Master's degree in mechanical/vehicle engineering, industrial engineering, or related field.
  • 5 years of experience in automotive quality of which 3 years of auditing required.
  • Candidate must have certification from a recognized auditing body as Lead Auditor for VDA and IATF.
  • VDA & ASPICE auditing experience preferred.
  • Multiple language skills as an asset.
  • Global experience an asset.
  • Very good technical understanding and sound specialist knowledge of vehicle development, vehicle production, and supply chain management.
  • Excellent operations experience and very good understanding of the vehicle assembly/functionality as a whole.
  • Great written and verbal communications skills.
  • Sound knowledge of quality management and methodologies.
  • Experience in quality systems a plus: PPAP/APQP/VDA processes; In-depth knowledge of geometric dimensioning and tolerancing (GD&T) and inspection.
  • Understanding of safety requirements.
  • Understanding of IATF, VDA, ISO, DIN, and regulatory requirements.
  • Strong teamwork and communication skills, a high level of assertiveness as well as entrepreneurial thinking and goal- and result-oriented decision-making skills.
  • Certification in AIAG Core Tools- MSA, APQP, FMEA, Control Plans, PPAP.
  • Leadership and team management abilities, with a track record of building and leading high-performing teams.
  • Proven results and ability to direct supplier activities at the management level to ensure suppliers can meet customer requirements and expectations.
  • Proven ability to execute project management techniques.
  • Strong technical writing ability using SPC and data analysis as well as an ability to explain complex issues in a concise and plain manner.
  • Ability to travel 40-70% of the time.
What We Offer
  • Competitive compensation and benefits to support your physical, mental, and financial wellbeing.
  • 20 days planned PTO, as accrued.
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually.
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.

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