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Quality Assurance Coordinator

2 months ago

Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

Position Overview:

We are seeking a dedicated Quality Assurance Coordinator to enhance our team at BlueCross BlueShield of South Carolina. In this pivotal role, you will oversee the quality audit personnel, ensuring that tasks are allocated effectively and that quality benchmarks are consistently met.

Core Responsibilities:

  • Supervise and evaluate the assignments of quality audit personnel
  • Serve as the authority on specific quality assurance specialties
  • Formulate work strategies and protocols to elevate quality outcomes
  • Assess and quantify the success of quality enhancement initiatives
  • Facilitate training sessions for quality audit personnel
  • Engage in calibration meetings and collaborative sessions

Qualifications:

  • Bachelor's degree or equivalent professional experience
  • At least 1 year of experience in quality assurance
  • Strong proficiency in Microsoft Office Suite
  • Proven leadership and analytical capabilities
  • Exceptional written and verbal communication skills

Desirable Skills:

  • Familiarity with ACA or Medicare Advantage programs
  • Experience in insurance sales

Employee Benefits:

  • 401(k) retirement savings plan with employer matching
  • Comprehensive health plans including free vision coverage
  • Life insurance options
  • Paid time off and holidays
  • On-site dining and fitness facilities
  • Tuition reimbursement and service recognition programs

About Our Organization:

At BlueCross BlueShield of South Carolina, we prioritize diversity and inclusion within our workforce. Join us to enhance your skills, progress in your career, and contribute to our collective success.