Fiber Optic Network Supervisor

1 week ago


Tulsa, Oklahoma, United States Metronet Full time

About the Role

We are seeking a highly skilled Fiber Optic Network Supervisor to join our team at Metronet. As a key member of our operations team, you will be responsible for overseeing the management of our fiber optic network in a designated geographic area.

The ideal candidate will have a strong background in outside plant construction and experience with the installation and maintenance of customer inside wire. You will be responsible for managing a team of field technicians, ensuring they have the necessary tools and training to perform their duties efficiently.

Key Responsibilities:

  • Manage a team of field technicians to ensure timely completion of customer fulfillment requests.
  • Develop and maintain a standard for equipping technicians with tools and test sets.
  • Manage the company's tools and test set inventory and address any issues promptly.
  • Develop a supporting training and skills development curriculum for new hires and existing employees.
  • Ensure workplace safety and provide safety training as required.
  • Monitor quality control of installation work and track compliance of individual technicians.
  • Resolve customer complaints and investigate service and damage complaints.

Requirements:

  • Strong knowledge of cable franchise management and economic development.
  • Proven outside plant construction knowledge and experience with customer inside wire installation and maintenance.
  • Ability to use Microsoft Word, Excel, and PowerPoint.
  • Naturally model respect for others and keep commitments to customers, suppliers, and team members.

Estimated Salary: $90,000 - $120,000 per year, depending on experience and qualifications. We offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k) company match with immediate vesting.



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