INTERN Customer Service Project Manager

1 week ago

Tulsa, United States Lufthansa Full time

Join us as an Intern and play a key role in creating and following up on reports to monitor team and contract performance KPIs, gaining valuable insights into data-driven decision-making and operational excellence.

Discover what is beyond your limit We'd love to welcome you to our amazing team

Tasks

Your main tasks include, among others:

* Conducting research in ERP systems, for clarifications, tasks handling and other operational tasks
* Support with customer status reports by coordinating with different departments and IT systems
* Data entry, processing and analysis to support internal and external customers
* Developing of measures to keep a contract profitable (together with Account Manager)
* Perform support functions and deputized duties as directed by the assigned team manager, leader, supervisor or account manager
* All other duties as assigned or required

Requirements

The ideal Intern must fulfill the following requirements:

* Pursuing degree in Business Administration, Economics, Engineering or similar
* Must be enrolled in university the entire period of the internship or be in your Gap Year (between Bachelor and Master)
* Very good communication skills in English (written and spoken)
* Interest in airline industry, especially maintenance, repair & overhaul and material management, as well as customer relationship management
* First work experience through relevant internships is of advantage
* Self-confidence and focused on results
* Computer skills, especially advanced knowledge in MS Excel
* Must have a valid passport for the entire period of the internship
* You must possess a valid legal work permit or fulfill all criteria to get a J1 visa for the U.S.
* CV/Resume required
* Company will not provide relocation assistance

About Lufthansa Technik Engine Services, Inc.

Lufthansa Technik Engine Services, based in Tulsa, Oklahoma, is the Engine Center of Excellence in the Americas for the Lufthansa Technik Group. As part of the global Mobile Engine Services (MES) network, we offer specialized repairs and maintenance both in-shop and on-wing for customers worldwide. Additionally, we are an OEM-authorized overhaul facility for Rolls Royce corporate jet engines providing midlife, overhaul, and repair services, as well as a field service team that performs maintenance at customer locations around the globe. As a member of the Lufthansa Technik Group, Lufthansa Technik Engine Services stands out as a top employer in the Americas, offering a unique benefits package tailored to our region, competitive wages, best-in-class training, and the opportunity to work and train with a global team.

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