Patient Care Coordinator
5 days ago
Inova Health System is seeking a skilled Patient Care Tech to join our team in Paeonian Springs, Virginia.
Job SummaryThe Patient Care Tech will play a vital role in facilitating and overseeing the complex care plan and delivery of healthcare services for patients throughout the continuum of care. This individual will act as an advocate for the welfare and appropriate utilization of services for patients, providing effective and timely referral management support to patients based on individualized needs.
Key Responsibilities- Identify appropriate patient care opportunities for patients and determine patients' eligibility for prevention and diagnostic/clinical treatments.
- Collaborate with the multidisciplinary team to address patient questions about the care process and treatment options.
- Develop individualized patient care for patients seeking treatment by facilitating appointment scheduling, assisting with referral the process, and providing information and advocacy to patients throughout the care process.
- Follow the workflows required by the health information systems used to identify, monitor, and document the care management of patients through the entire healthcare continuum.
- Work in partnership with community-based organizations to improve the continuum of care for specific patient populations.
- Provide effective and timely referral/transition management support to patients based on individualized needs.
- Serve as a Liaison to community services for individuals looking for screening, diagnostic treatment, and/or support services.
- Provide seamless transitions, utilizing the entire continuum of care, by designing and implementing a transitional plan that facilitates patients' movement to the next level of care.
- Educate patients, families, caregivers, and members of the healthcare delivery team regarding treatment options, community resources, insurance benefits, self-care management, and other matters to facilitate timely/informed decision making throughout all phases of the continuum of care.
- Bachelor's Degree in Social Work (BSW) or Bachelor's in Health, Human Services, or related field.
- Three years of progressive experience with care or disease management, including coordinating patient care and population health programs.
- Basic Life Support (BLS) through the American Heart Association upon start.
Inova Job ID #661487. Posted job title: patient care coordination manager
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