Customer Service Representative

4 weeks ago


Washington, Kansas, United States Family Dollar Store Full time

Customer Service Representative Job Description

Family Dollar is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and well-stocked store environment.

Key Responsibilities:

  • Provide exceptional customer service, greeting customers, and assisting them with selection of merchandise.
  • Complete transactions accurately and efficiently using the POS system.
  • Assist in maintaining a clean, well-stocked store environment, including unloading merchandise from delivery trucks and organizing merchandise on the sales floor.
  • Independently stock shelves and recover merchandise in the store.
  • Remain constantly aware of customer activity to ensure a safe and secure shopping environment.

Requirements:

  • Prefer completion of high school or equivalent.
  • Ability to follow directives and interpret retail operational documents as assigned.
  • Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.

Physical Requirements:

  • Ability to regularly lift up to 40lbs. (and occasionally, up to 55lbs.) from floor level to above shoulder height.
  • Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Family Dollar is an equal opportunity employer.



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