Service Excellence Leader

6 days ago


Bridgeton, Missouri, United States St. Louis Area Foodbank Full time
About the OpportunityJoin our team at St. Louis Area Foodbank as a Service Excellence Leader and help us build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. As a key member of our staff, you will be responsible for leading our volunteer program and building strong relationships with community partners.

This is a full-time position that offers a competitive salary and benefits package. The ideal candidate will have a strong background in volunteer management, excellent communication skills, and the ability to work independently. This role requires a high level of organization, attention to detail, and problem-solving skills. The successful candidate will be responsible for managing the volunteer program, including recruiting, training, and retaining volunteers. They will also develop and implement strategies to engage with community partners and increase volunteer participation.

Key Responsibilities:
  • Develop and implement volunteer recruitment strategies to meet organizational goals.
  • Manage the volunteer database and track volunteer hours, donations, and other relevant metrics.
  • Provide excellent customer service to volunteers, donors, and community partners.
  • Collaborate with internal teams to identify opportunities for volunteer engagement and develop strategies to increase participation.

Requirements:
  • Bachelor's degree in a related field (e.g., non-profit management, community engagement).
  • Minimum 3 years of experience in volunteer management or a related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Able to work independently and as part of a team.

Salary Range:$62,500 - $72,500 per year.

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