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Store Operations Manager

2 months ago

Matthews, North Carolina, United States Harris Teeter Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Harris Teeter. As a key member of our store management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that we provide exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, including managing inventory, controlling expenses, and maintaining a clean and safe shopping environment.
  • Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Management: Supervise and train a team of retail sales associates, providing guidance and support to help them achieve their full potential.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate records of stock levels and sales.
  • Financial Management: Manage store finances, including budgeting, forecasting, and controlling expenses.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Experience: Minimum three years of retail management experience, with a proven track record of success in managing store operations and teams.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and vendors.
  • Certifications: DSD Receiver Certification (Grocery Standards) required.
Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.