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Team Member

2 months ago

Austell, Georgia, United States Pizza hut Full time
About the Role

We are seeking a highly motivated and dynamic individual to join our team as a Team Member. As a key member of our Operations Team, you will be responsible for providing exceptional guest service and support, while working closely with our Restaurant Managers and other Team Members to maintain operational standards and procedures.

Key Responsibilities
  • Guest Service: Greet guests with a smile, receive orders, process payments, and respond appropriately to customer issues.
  • Cash Handling: Operate cash register or point of sale devices, as needed, and use value-added suggestive-selling techniques to generate additional sales opportunities.
  • Communication: Communicate in a positive manner with customers, peers, and managers.
  • Order Accuracy: Verify the accuracy of guests' orders.
  • Food Preparation: Prepare and package food and drink products.
  • Cleanliness: Clean kitchen area, counters, food preparation areas, and utensils.
  • Dining Room Maintenance: Clean dining room, restrooms, and exterior grounds.
  • Health and Safety: Maintain Health and Safety standards in work areas.
  • Inventory Management: Unload and stock inventory items as needed.
  • Multi-Tasking: Perform duties at multiple workstations.
  • Attendance: Prompt and regular attendance on assigned shifts.
  • Appearance: Follow uniform and grooming standards and policies.
  • Problem-Solving: Work with management to resolve issues that may arise in the restaurant.
  • Teamwork: Learn team effectiveness skills; work with others to achieve team goals.
Requirements
  • Communication Skills: The ability to work well in a fast-paced environment and under pressure.
  • Reliability: Dependable and reliable.
  • Math and Interpersonal Skills: Good written, math, and interpersonal skills.
  • Transportation: Reliable transportation.
  • Age Requirements: Minimum age of 16 years; 18 years old to work opening and closing shifts.
  • Documents and Permits: Possess all documents and permits required by state and federal law.
  • Availability: Flexible work availability.
  • Customer Focus: Results-oriented and customer-focused.
  • Previous Experience: Previous customer service work experience helpful.
Perks and Benefits
  • Discount Program: A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
  • Provider Finder: A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit.
  • Wellness Program: A wellness program, where earning points for things like achieving step goals, can be redeemed to purchase wellness-related items.
  • Pregnancy Planning Tool: A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.
  • GED Credentials: Receive your GED credentials at no cost to you.
  • Tuition Assistance: Tuition Assistance. We invest in YOU by Empowerment and Building Confidence for your future.