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Assistant Library Director
2 months ago
We are seeking a highly skilled and experienced professional to join our team as the Assistant Library Director at Library Systems & Services. This is a full-time position that will play a key role in overseeing the operations of our library and ensuring exceptional customer service is provided to all patrons.
Key Responsibilities- Manage the Circulation team, including hiring, training, scheduling, assigning tasks, motivating, evaluating, and staff development.
- Supervise and provide leadership for day-to-day operations of the library, including maintaining a high level of customer service and ensuring the library is a welcoming and inclusive environment.
- Communicate effectively with City officials and departments as needed, and maintain positive relationships with community partners and stakeholders.
- Maintain Library account receivables and expenses, including payment of invoices, credit card coding, check requests, money handling, and collection acquisitions.
- Oversee collection maintenance and materials processing, including weeding, processing new and donated materials, and evaluating the collection.
- Assist and provide administrative services, including attending meetings, coordinating trainings, manual creation, and assisting the Library Director with procedure and policy review and evaluation.
- Provide effective communication on procedures and processes to staff and public in person, online, and over the phone.
- Facilitate, maintain, and update the Library's website and social media accounts.
- Respond to and resolve patron issues, including account questions and policy enforcement.
- Maintain an attractive, organized, and well-used library, including creating displays, shelving order, programming assistance, supplies inventory, and providing feedback to the Director on the needs of the community and library.
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
- Assist the Library Director with preparing correspondence and reports, including monthly library statistics, annual report, and annual state library report.
- Facilitate the Library's volunteer program.
- Assist the Library Director in identifying, writing, and implementing grants.
- Act as the Person In-Charge (PIC) in the absence of the Library Director.
- ALA-Accredited MLS or MLIS degree required.
- Minimum of five (5) years of public library experience preferred.
- At least three (3) years of successful public library management/supervisory experience preferred.
- Ability to speak multiple languages strongly preferred.
- Experience tracking usage statistics, data collection, and report preparation.
- Accommodate a flexible schedule including weekdays, evenings, and weekends.
- Knowledge of online library databases and services.
- Excellent customer service skills.
- Excellent communication skills – both verbal and written.
- Excellent technical skills, including a familiarity with Windows, Microsoft Suite, and knowledge of various technologies.
- Health Care Plan (Medical, Dental, & Vision).
- Retirement Plan (401k, IRA).
- Life Insurance (Basic, Voluntary, & AD&D).
- Paid Time Off (Vacation, Sick, & Public Holidays).
- Family Leave (Maternity, Paternity).
- Short Term & Long Term Disability.
- Training & Development.
- Tuition Assistance & Loan Reimbursement.
- Wellness Resources.