IT Support Specialist

2 days ago


Colorado Springs, Colorado, United States Hydrogen Group Full time

Service Desk Specialist

Duration: 8-month contract

Location: Remote opportunity

Pay Rate: $28/hour

Work Schedule:

Training: Monday to Friday, 9 AM to 6 PM, 3 weeks

Permanent Schedule: Tuesday to Saturday, 9 AM to 6 PM

Job Responsibilities:

  • Provide Tier I support and customer assistance for a mobile application.
  • Troubleshoot iOS and Android operating systems.
  • Enter tickets into the required tracking system.

Requirements:

  • One year of professional experience in IT Help Desk or support.

OR

  • Associate's degree in IT, Computer Science, or a related field.


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