Technical Training Program Manager
4 weeks ago
Key Responsibilities:
- Develop comprehensive training plans that cover all aspects of school bus diagnostics, maintenance, and repair, including electrical systems, powertrains, brakes, and body repair.
- Organize, market, plan, deliver, and evaluate regional technician training events and on-site, hands-on workshops tailored to a variety of technical training audiences.
- Create detailed curriculum and educational materials that align with industry standards and regulatory requirements, continuously updating training content as necessary.
- Ensure that all technicians maintain up-to-date certifications relevant to their role, facilitating recertification courses as needed and minimizing certification expirations.
- Oversee and evaluate the performance of internal and external trainers, providing guidance and feedback to improve effectiveness.
- Monitor the quality of repairs and maintenance work performed by trained technicians, ensuring training programs are translating to accurate, expedited diagnoses and repairs.
- Track budget for the technical training department, ensuring efficient use of resources and cost-effective procurement of training materials and tools.
- Maintain meticulous records of training activities, attendance, and technician competencies, utilizing these data to inform future training needs and strategies.
- Identify training needs and integrate best practices across the organization by working closely with other departments, such as Field Service, Manufacturing Training, Technical Publications, and Engineering.
- Proven track record of developing and administering successful technical training programs.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Ability to instruct and inspire participants of varying educational backgrounds.
- Proficient in the use of computer software related to training development and delivery.
- Bachelor's degree in Education, Engineering, Mechanics, or a related field.
- Minimum of 5 years' experience in heavy vehicle maintenance, with a focus on school bus fleets ideal.
- Certification as a trainer, mechanic, or technician from a recognized body is highly advantageous.
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