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Hospitality Operations Manager

2 months ago


Madison, Wisconsin, United States Gecko Hospitality NC Full time
Job Overview

Position: Hospitality Operations Manager

Compensation: Up to $68,000 based on experience

Industry: Quick Service Restaurant (QSR)

Are you an enthusiastic leader with a passion for the hospitality industry and a commitment to outstanding customer experiences? We are in search of a seasoned Hospitality Operations Manager for our bustling restaurant in Madison, NC. This position provides a competitive salary of up to $68,000, alongside significant advancement opportunities and a comprehensive benefits package.

Primary Responsibilities:

  • Guide and supervise assistant managers and team members.
  • Ensure adherence to operational standards in production, customer satisfaction, inventory control, and financial performance.
  • Oversee maintenance and repair of equipment to guarantee seamless operations.
  • Enhance team performance through motivation, coaching, and professional development.
  • Uphold a high level of customer service and address any concerns promptly and professionally.

Required Qualifications:

  • At least 2 years of management experience, ideally within the QSR sector of the food service industry.
  • Strong leadership and team-building capabilities, with a proven track record of managing and inspiring a diverse workforce.
  • Exceptional communication, interpersonal, and organizational skills.
  • Familiarity with computer and financial management systems.
  • Understanding of restaurant operations and standards is advantageous.

Benefits Offered:

  • Paid Vacation
  • Bonus Incentives
  • Educational Support and Tuition Reimbursement
  • Recognition and Rewards Programs
  • Leadership Development Training
  • 401K Plan with Matching Contributions
  • Paid Sick Leave
  • Engaging Company Events
  • Comprehensive Medical, Dental, Vision, Life, and Disability Insurance

Company Culture:

We prioritize teamwork, respect, and integrity, fostering a positive work atmosphere. Our commitment lies in providing growth and development opportunities through ongoing training and support. We also actively engage in community service through local outreach initiatives.

About Gecko Hospitality:

Gecko Hospitality is a leading recruitment agency specializing in hotel and restaurant management. With a proven history and extensive network, we assist businesses in finding top talent while helping professionals discover exceptional career opportunities. Experience why we are consistently recognized as one of Forbes' Best Executive Recruiting Firms.