Hospitality Operations Manager

2 weeks ago


Madison, Wisconsin, United States Hooters of America Full time
Job Summary:

As a Hospitality Manager at Hooters of America, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving sales growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our brand.

Key Responsibilities:

• Develop and implement strategies to improve customer satisfaction and loyalty
• Manage restaurant operations, including inventory control, scheduling, and staff development
• Collaborate with the General Manager to achieve sales and profit goals
• Foster a positive and inclusive work environment, promoting teamwork and employee engagement
• Ensure compliance with company policies, procedures, and regulatory requirements

Requirements:

• 2+ years of experience in restaurant management, preferably in a fast-paced environment
• Proven track record of success in driving sales growth and improving customer satisfaction
• Strong leadership and communication skills, with the ability to motivate and develop team members
• Basic knowledge of Microsoft Office and Excel
• Ability to work in a dynamic and fast-paced environment, with a focus on delivering results

What We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Equal Opportunity Employer:

Hooters of America is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and encourage individuals with disabilities to apply. All applicants must have a valid ServSafe alcohol certification and any other legally required certification prior to beginning work and in order to be eligible to work.

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