Retail Associate

2 weeks ago


Gonzales, Louisiana, United States Sonny's PC Services Full time

Overview of the Role at Sonny's PC Services

At Sonny's PC Services, we recognize that our employees are essential to our operations. We strive to create a workplace that values dedication and fosters a collaborative atmosphere. Our goal is to enhance the customer experience in the tech service industry.

Key Responsibilities

  • Manage incoming customer inquiries
  • Collaborate effectively with fellow team members
  • Process service requests and orders
  • Ensure accurate packaging of services
  • Engage positively with clients
  • Support with service-related inquiries
  • Utilize the Point of Sale system efficiently
  • Handle remote and on-site service requests
  • Restock supplies and uphold cleanliness standards
  • Perform additional assigned tasks as needed

Qualifications

  • Ability to work autonomously or as part of a team
  • Capable of managing multiple responsibilities under pressure
  • Reliable with a flexible work schedule
  • Completion of necessary training programs

Essential Skills and Experience

  • Experience or training in the service industry
  • Excellent interpersonal communication skills
  • Basic proficiency in reading, writing, and mathematics
  • Physically capable of performing job-related tasks

Educational Background

  • High School Diploma or equivalent

Work Environment and Physical Requirements

  • Ability to stand for extended periods
  • Manage transactions and equipment effectively
  • Communicate efficiently with team members
  • Engage in continuous movement and interaction
  • Lift up to 10 pounds regularly
  • Work with various tools and cleaning agents
  • Adapt to a dynamic work environment
  • Perform essential duties for up to an 8-hour shift

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