Operations and Business Intelligence Strategist

1 day ago


New York, New York, United States Medbill AI Full time
MedBill AI Job Overview
We're seeking an experienced Operations and Business Intelligence Strategist to join our team. As a key member of our operations team, you will play a critical part in driving operational excellence, ensuring high-quality case resolutions, and fostering a culture of accountability. You will refine workflows to manage tasks efficiently, minimize resolution times, and create standardized processes to scale operations and onboarding. Additionally, you will understand product capabilities to identify opportunities for automation and efficiency.

The ideal candidate has a strong aptitude for organizing and optimizing operations across multifaceted challenges. Experience in operations, consulting, customer experience, or similar roles requiring strategic problem-solving and cross-functional collaboration is essential. A bachelor's degree in Business Administration, Engineering/Math Degree, Operations Management, or a related field is required, with advanced degrees (such as MBA) being a plus. We offer a competitive salary of $130,000 - $160,000 per year, depending on experience.

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