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Food and Beverage Operations Manager

2 months ago

Venice, California, United States Springboard Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Springboard Hospitality. As a key member of our hospitality team, you will be responsible for ensuring exceptional food and beverage service, while maintaining adherence to budgeted payroll and overhead costs.

Key Responsibilities
  • Assist in ensuring first-quality food and beverage service, while maintaining adherence to budgeted payroll and overhead costs.
  • Continually work toward improving Food and Beverage sales revenues beyond budget.
  • Assist on the line and provide breaks for cooks.
  • Maintain regular attendance in compliance with property standards, as required by scheduling.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with property standards and regulations to encourage safe and efficient hotel operations.
  • Weigh, measure, mix, and prep ingredients according to recipes.
  • Ensure that kitchen area/equipment and utensils are cleaned and properly maintained.
  • Check food and ingredients for freshness/quality control.
  • Prepare menu items according to approved menu cards, while ensuring the consistency of product and presentation.
  • Maintain a friendly and warm demeanor at all times.
  • Be familiar with the organization of the property and know the function of each department.
  • Assist Food and Beverage Manager or Executive Chef in maintaining food and beverage costs.
  • Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.
  • Monitor and follow up on all servers' cash overages and shortages.
  • Maintain service standards throughout the department.
  • Immediately follow up on accidents, problems, or guest complaints in the Food and Beverage Department.
  • Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
  • Maintain proper consistent disciplinary actions for all Food and Beverage employees.
  • Be familiar with Micros/Aloha P.O.S. system used in the hotel.
  • Be familiar with Time and Attendance System to manage and approve time cards; and submit to Payroll Department in compliance with CA/OLS Wage and Hour guidelines.
Requirements
  • 2 years of experience in a hotel food and beverage department or a related field preferred and/or High School diploma or equivalent required.
  • Long hours sometimes required.
  • Heavy work-exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective in listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
What We Offer

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.