Audio Video Collaboration Specialist

2 weeks ago

Chicago, Illinois, United States Diverse Lynx Full time
Job Title: Audio Video Collaboration Technician

We are seeking a highly skilled Audio Video Collaboration Technician to join our team at Diverse Lynx LLC. As a key member of our team, you will be responsible for installing, configuring, and maintaining audio, video, and collaboration equipment to ensure seamless communication and collaboration among our team members.

Key Responsibilities:
  • Install, configure, and test audio, video, and collaboration equipment, including projectors, screens, microphones, speakers, cameras, and conferencing systems.
  • Perform routine maintenance and troubleshooting of AV systems to ensure optimal performance.
  • Provide on-site and remote support for AV-related incidents and service requests.
  • Conduct training sessions for end-users on how to operate AV equipment and collaboration tools.
  • Integrate AV systems with other communication and IT systems to enhance collaboration and productivity.
  • Work closely with the AV Engineer to design and implement AV solutions that meet organizational needs.
Requirements:
  • Associate's or Bachelor's degree in Audio Engineering, Information Technology, or a related field.
  • Minimum of 3 years of experience in AV installation, maintenance, and support.
  • Proficiency with AV systems such as Crestron, Extron, Polycom, Cisco WebEx, Zoom, Microsoft Teams, and other collaboration tools.
  • Strong understanding of networking principles and their application in AV environments.
  • Excellent troubleshooting skills and the ability to quickly diagnose and resolve technical issues.
  • Strong communication and interpersonal skills to effectively work with end-users and team members.
Desirable Skills:
  • Experience in working with cloud-based video collaboration platforms (e.g., Zoom, Microsoft Teams).
  • In-depth knowledge of video collaboration platforms, codecs, protocols, and related technologies.
  • Familiarity with video conferencing hardware, including cameras, microphones, and display systems.
  • Working knowledge of A/V concepts around audio and video signal types, routing, and cabling.
  • Experience with AV Control systems.
  • Experience with video collaboration services and technologies from vendors such as: Polycom, MS Teams, Crestron, Neat.
  • Strong understanding of networking concepts and protocols relevant to video collaboration (e.g., SIP, H.323, WebRTC).
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.

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