Audio Video Collaboration Specialist

4 days ago

Chicago, Illinois, United States Diverse Lynx Full time
Job Summary:

We are seeking a highly skilled Audio Video Collaboration Technician to join our team at Diverse Lynx LLC. As an AV Collaboration Technician, you will be responsible for installing, configuring, and maintaining audio, video, and collaboration equipment. Your expertise will ensure seamless integration of AV systems with other communication and IT systems, enhancing collaboration and productivity within our organization.

Key Responsibilities:

  • Install, configure, and test audio, video, and collaboration equipment, including projectors, screens, microphones, speakers, cameras, and conferencing systems.
  • Perform routine maintenance and troubleshooting of AV systems to ensure optimal performance.
  • Provide on-site and remote support for AV-related incidents and service requests.
  • Conduct training sessions for end-users on how to operate AV equipment and collaboration tools.
  • Assist with planning and execution of AV projects, including upgrades and new installations.
  • Integrate AV systems with other communication and IT systems to enhance collaboration and productivity.

Requirements:

  • Associate's or Bachelor's degree in Audio Engineering, Information Technology, or a related field.
  • Minimum of 3 years of experience in AV installation, maintenance, and support.
  • Proficiency with AV systems such as Crestron, Extron, Polycom, Cisco WebEx, Zoom, Microsoft Teams, and other collaboration tools.
  • Strong understanding of networking principles and their application in AV environments.
  • Excellent troubleshooting skills and the ability to quickly diagnose and resolve technical issues.
  • Strong communication and interpersonal skills to effectively work with end-users and team members.

Preferred Qualifications:

  • Experience in working with cloud-based video collaboration platforms (e.g., Zoom, Microsoft Teams).
  • In-depth knowledge of video collaboration platforms, codecs, protocols, and related technologies.
  • Familiarity with video conferencing hardware, including cameras, microphones, and display systems.
  • Working knowledge of A/V concepts around audio and video signal types, routing, and cabling.
  • Experience with AV Control systems.
  • Experience with video collaboration services and technologies from vendors such as Polycom, MS Teams, Crestron, Neat.
  • Strong understanding of networking concepts and protocols relevant to video collaboration (e.g., SIP, H.323, WebRTC).

About Us:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.

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