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Night Auditor for Hospitality Operations

2 months ago

Cary, North Carolina, United States Hampton Inn RaleighCary Full time
Job Overview

Are you a personable individual with a knack for numbers and a dedication to outstanding customer service? Our establishment is in search of a night auditor to enhance our team of hospitality experts. We offer comprehensive training, essential tools, and a supportive environment to elevate your career in the hospitality industry.

Key Responsibilities:
  • Deliver exceptional service to all guests throughout their stay.
  • Handle various administrative, bookkeeping, and accounting tasks as necessary.
  • Perform front desk duties, including managing reservations and check-ins, coordinating housekeeping and service requests, addressing guest inquiries, and resolving any complaints.
  • Compile and distribute daily, weekly, and monthly reports to management and department heads.
  • Verify, audit, and reconcile all financial records, including room charges, cash drawer activities, credit card transactions, and final bill preparations.
Qualifications:
  • Experience in front desk operations, guest services, or as a night auditor is preferred but not mandatory.
  • A high school diploma or equivalent is required; some college education is advantageous.
  • Proficiency in computer usage is essential; familiarity with accounting or reservation software is a plus.
  • Strong customer service and communication skills are necessary.
  • Availability for flexible overnight shifts is required.
About Our Establishment

Our Hampton Inn Raleigh/Cary hotel is conveniently located near major highways and local attractions, making it an ideal choice for both business and leisure travelers. With a variety of dining options within walking distance, guests can enjoy a comfortable and convenient stay.