Customer Success Manager
3 weeks ago
The Customer Success Manager is a critical role at BILT Inc., responsible for building and maintaining strong relationships with our Commercial Pro clients. This includes onboarding, user adoption, data analysis, and renewals. The ideal candidate will be a self-starter, able to manage competing priorities, and possess excellent communication skills.
Key Responsibilities- Develop and execute customer success plans to drive revenue growth and retention
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Monitor customer feedback and engagement, and take action to address any risks or issues
- Conduct Quarterly Business Reviews to highlight successes and areas for improvement
- Stay up-to-date with industry trends and developments to ensure BILT's products and services meet evolving customer needs
- 3-8 years of client management experience, with a proven track record of driving revenue growth and retention
- Experience working with large Commercial or Industrial customers, and/or the trades
- Ability to work with, coach, and guide senior clients on the benefits of BILT's products and services
- Strong analytical and problem-solving skills, with the ability to think critically and outside the box
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
BILT Inc. offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and welcome applications from candidates of all backgrounds.
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Customer Success Manager
4 weeks ago
Grapevine, Texas, United States Bilt Full timeAbout the JobThe BILT Customer Success Manager is responsible for building and maintaining strong relationships with our Commercial Pro clients. This role requires a strong understanding of the customer's business needs and goals, as well as the ability to develop and implement strategies to drive customer success.The ideal candidate will have 3-8 years of...
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Customer Success Manager
3 weeks ago
Grapevine, Texas, United States Bilt Full timeAbout the JobThe BILT Customer Success Manager is responsible for all aspects of the customer partnership for our Commercial Pro team. From onboarding, user adoption, data and analytics, and renewals, you will be the main point of contact throughout the relationship. You will deal with everything from the day-to-day to strategic account planning. It is...
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Restaurant General Manager
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Event Planning Manager
3 weeks ago
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Customer Service Representative
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Operations Manager
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Restaurant Operations Manager
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Electrical Project Manager
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Property Manager
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Customer Service Representative
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Product Manager
3 weeks ago
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Automotive Finance Manager
1 month ago
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Customer Service Representative
4 weeks ago
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Customs Import Specialist
3 weeks ago
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Restaurant Operations Manager
4 weeks ago
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Customer Service Representative
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Parts Manager
4 weeks ago
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Restaurant Shift Manager
3 weeks ago
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Customer Service Representative
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Grapevine, Texas, United States Chico's FAS Full timeJob Summary: We are seeking a highly motivated and detail-oriented Support Associate to join our team at Chico's FAS. As a Support Associate, you will play a critical role in supporting a customer and product-focused sales culture. Your primary responsibilities will include performing various sales operations functions, such as merchandise handling, stock...