Transportation Operations Supervisor
2 weeks ago
Position Objective: Oversee the allocation and management of Owner Operators and Company Drivers to ensure optimal use of transportation resources.
Key Responsibilities:
- Evaluate and adjust load assignments from Customer Service Representatives as needed.
- Allocate drivers and vehicles to fulfill orders efficiently.
- Maintain ongoing communication with planners regarding any changes in pick-up and delivery timelines and address potential service disruptions.
- Direct drivers on assigned loads.
- Organize and strategize drivers' subsequent movements or backhauls.
- Conduct regular check-ins with drivers.
- Track driver status and availability in compliance with FMSCA regulations.
- Assess driver performance metrics.
- Document service failures and report them accordingly.
- Monitor the location and availability of trucks and trailers.
- Update and manage all financial records related to settlements, cash advances, and fuel transactions, including lumpers, driver assistance, detention, and layover costs.
- Ensure proper documentation is maintained.
- Report any disciplinary incidents involving drivers or owner operators to the Operations Manager.
- Perform additional tasks as assigned by management.
Additional Skills Required:
- Ability to manage efficiency.
- Strong interpersonal skills.
- Familiarity with DOT regulations and compliance requirements.
- Effective planning and scheduling capabilities.
- Sound judgment and decision-making skills.
- Excellent communication abilities.
- Proficient data entry skills.
- Leadership and team management skills.
Qualifications:
- Previous experience in fleet management.
- Experience in dispatching operations.
Education and Experience:
- A High School Diploma or equivalent (GED) is preferred.
Language Proficiency:
- Must possess the ability to communicate effectively in English, including reading, writing, and speaking.
- Capable of interpreting business documents, professional journals, and regulatory guidelines. Proficient in drafting reports and business correspondence.
Mathematical Proficiency:
- Ability to perform basic arithmetic operations and interpret data presented in various formats.
Reasoning Skills:
- Capable of resolving practical issues and adapting to diverse scenarios with limited standardization.
Technical Skills:
- Proficient in Business Operating Systems, Internet applications, word processing, and spreadsheet software.
Physical Requirements:
- Must be able to lift and/or move up to 50 pounds occasionally.
- Ability to operate phone systems and engage in repetitive tasks.
- Comfortable speaking in front of groups.
- Regularly works in an office environment, requiring prolonged sitting and repetitive hand motions.
- Must be able to work under pressure and manage multiple tasks effectively.
Work Environment:
- Exposure to moving mechanical parts and varying noise levels.
Company Policy:
This job description provides a general overview of the Fleet Manager position. It is not an exhaustive list of all duties associated with the role. The company reserves the right to modify this job description as necessary.
Employment Status:
All employees are considered at-will, meaning they can resign or be terminated at any time, with or without cause.
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