Business Analyst
5 hours ago
We are seeking a highly skilled Business Analyst to join our team at the State of Pennsylvania. As a Business Analyst, you will play a critical role in supporting the day-to-day operations of our Contact Center, ensuring that our customers receive exceptional service and support.
Key Responsibilities- Assist in the review, analysis, modification, and implementation of customer-facing procedures, policies, and directives.
- Support the development of process documents and implement improvements to increase efficiency.
- Review Contact Center statistics to identify trends, project staffing requirements, and recommend improvements to processes related to managing the customer service program.
- Two years of experience in a call center setting involving the review, analysis, modification, and implementation of customer-facing procedures, policies, and directives.
- Bachelor's degree in Business Administration, Business Management, Healthcare Administration, Operations Management, Information Systems, or a related field.
- Strong written and verbal communication, time management, and presentation skills.
- Experience in the health insurance industry and/or Affordable Care Act (ACA) federal or state-based exchanges and/or Health Insurance companies.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Senior Business Analyst
2 days ago
Harrisburg, Pennsylvania, United States LingaTech Full timeJob Title: Senior Business AnalystLingaTech is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in gathering requirements, testing, and providing project support throughout the lifecycle.Job DescriptionKey Responsibilities:Gather Requirements: Work with stakeholders to identify and...
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Senior Business Analyst
6 hours ago
Harrisburg, Pennsylvania, United States Morph Enterprise Full timeSenior Business AnalystMorph Enterprise is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement through the analysis and implementation of business solutions.Key Responsibilities:Provide comprehensive, independent evaluations of existing...
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Business Systems Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States InterSources Full timeBusiness AnalystAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at InterSources. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct facilitated workshops to gather requirements and...
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SAP Business Analyst
5 hours ago
Harrisburg, Pennsylvania, United States Apex Systems Full timeJob Title: SAP Business AnalystWe are seeking a highly skilled SAP Business Analyst to join our team at Apex Systems. As a key member of our team, you will be responsible for analyzing business requirements and translating them into detailed technical specifications.Key Responsibilities:Collaborate with stakeholders to gather and document business...
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Business Systems Analyst
20 hours ago
Harrisburg, Pennsylvania, United States Crescens Full timeJob Title: Senior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a key role in overseeing multiple ongoing Information Technology enhancement projects supporting the DLI Vocational Rehabilitation, Central Services, Labor and Safety Management (VCL) division.Key...
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Senior Business Analyst
20 hours ago
Harrisburg, Pennsylvania, United States ProRec Resource Solutions, LLC Full time{"title": "Senior Business Analyst", "description": "Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our team at ProRec Resource Solutions, LLC. The successful candidate will work closely with stakeholders and development team members to provide requirements gathering, testing, and related support throughout the project...
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Technical Business Analyst
4 days ago
Harrisburg, Pennsylvania, United States Apex Systems Full timeTechnical Business AnalystWe are seeking a highly skilled Technical Business Analyst to join our dynamic team. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to translate complex business requirements into technical specifications.Key Responsibilities:Collaborate with stakeholders to gather and...
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Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States Crescens Full timeSenior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will work closely with stakeholders and development team members to provide analysis and project support.Key Responsibilities:Provide comprehensive, independent evaluations of existing efforts.Support requirements...
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Business Solutions Analyst
4 days ago
Harrisburg, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full timeBusiness Analyst Job DescriptionOllie's Bargain Outlet, Inc. is seeking a skilled Business Analyst to serve as a liaison between the business community and the IT organization. This role will provide functional solutions to meet user needs and partner with IT Management to support the successful completion of analytical, building, testing, and deployment...
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Senior Business Analyst
2 hours ago
Harrisburg, Pennsylvania, United States RICEFW Technologies Inc Full time{"title": "Senior Business Analyst Position", "description": "RICEFW Technologies Inc is seeking a highly skilled Senior Business Analyst to collaborate with stakeholders and development team members to drive business process improvement and requirements gathering.The ideal candidate will have a minimum of five years of business analysis experience and be...
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Business Systems Analyst
1 week ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at the Commonwealth of Pennsylvania. As a Business Analyst, you will play a critical role in driving business process improvement and IT system functionality.Key ResponsibilitiesCollaborate with business stakeholders and IT staff to identify and develop improved IT applications,...
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Senior Business Analyst
4 weeks ago
Harrisburg, Pennsylvania, United States InfoPeople Corporation Full timeBusiness Analyst RoleEngage as a Business Analyst within a software development teamAccountable for gathering requirements, conducting testing, maintaining documentation, and providing customer supportExperience in Agile methodologies is essentialExemplary organizational and writing capabilities are requiredProficient in creating user stories, tasks, and...
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Senior Business Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States InfoPeople Corporation Full timeBusiness Analyst RoleEngage as a Business Analyst within a development teamAccountable for requirements collection, testing, documentation, and client assistanceExperience in Agile Development Teams is essentialExemplary organizational and writing abilities are requiredCapable of creating user stories, tasks, and issues in project management toolsContribute...
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Senior Business Analyst
4 weeks ago
Harrisburg, Pennsylvania, United States InfoPeople Corporation Full timeBusiness Analyst RoleCollaborate as a Business Analyst within a dynamic development team.Accountable for gathering requirements, conducting testing, preparing documentation, and providing customer support.Experience in Agile Development Teams is essential.Demonstrated strong organizational and writing abilities.Capable of creating user stories, tasks, and...
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Senior Business Analyst
2 days ago
Harrisburg, Pennsylvania, United States Astyra Corporation Full timeJob OverviewAstyra Corporation is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct business analysis to identify opportunities for...
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Business Analyst 1
1 week ago
Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full timeAbout the PositionWe are seeking a highly skilled Business Analyst 1 to join our team at the Commonwealth of Pennsylvania. As a Business Analyst 1, you will play a critical role in developing, implementing, and maintaining quality CTE delivery systems.Key ResponsibilitiesCollaborate with the Bureau of Career and Technical Education (BCTE) and...
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Business Systems Analyst
3 weeks ago
Harrisburg, Pennsylvania, United States StarsHR, Inc. Full timeJob DescriptionStarsHR, Inc. is seeking a highly skilled Business Analyst to join our team in Harrisburg, Pennsylvania. As a Business Analyst, you will play a critical role in assessing the current state of data management and reporting in CWDS, developing a comprehensive plan to address identified issues, and enhancing data management practices.Key...
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Business Analyst
2 weeks ago
Harrisburg, Pennsylvania, United States D and H Distributing Co Full time{"title": "FP&A Analyst Role", "description": "Join Our TeamWe are seeking a highly skilled FP&A Analyst to support our Warehouse, Logistics, and Transportation team. As a key member of our Finance team, you will be responsible for providing analytical support to drive business decisions and improve operational efficiency.Key Responsibilities:Support the...
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Senior Business Analyst
1 day ago
Harrisburg, Pennsylvania, United States Novalink Solutions LLC Full timeJob Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at Novalink Solutions LLC. The ideal candidate will have a strong background in business analysis and experience working with stakeholders to gather and document requirements.Job Description:The Senior Business Analyst will be responsible for providing...
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Business Systems Analyst
3 hours ago
Harrisburg, Pennsylvania, United States Crescens Full timeJob Title: Senior Business AnalystCrescens is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will work closely with stakeholders and development team members to provide analysis and project support.Key Responsibilities:Provide comprehensive, independent evaluations of existing efforts.Support requirements...