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Intake Coordinator
2 months ago
We are seeking a highly skilled and empathetic Intake Specialist to join our Personal Injury department at Dayan | Houman - The Accident Guys. As a key member of our team, you will be responsible for handling new client calls, providing exceptional customer service, and setting up clients with initial medical treatment.
Key Responsibilities- Handle new client calls from initial contact to client sign-up
- Listen and answer questions from prospective clients regarding their case
- Set up clients with initial medical treatment
- Provide superior customer service skills and ensure a positive experience for clients
- Fluency in Spanish
- Empathetic and responsible individual with a strong work ethic
- Outgoing personality with excellent communication skills
- Ability to work well under pressure and handle multiple tasks simultaneously
- Strong organization skills and ability to learn and grow with the company
- $23/hour, DOE + Opportunity Bonuses approx. $1200+/month
- Paid Holidays & Birthdays Off
- Paid for Audible subscription and subsidized on-site Gym membership
- Health, Dental & Vision Insurance
- 401K and Profit Sharing
- Paid Vacations and Sick Days
- Excellent Work/Office Culture and Environment