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Intake Coordinator

2 months ago


Los Angeles, California, United States Dayan | Houman - The Accident Guys Full time
About the Role

We are seeking a highly skilled and empathetic Intake Specialist to join our Personal Injury department at Dayan | Houman - The Accident Guys. As a key member of our team, you will be responsible for handling new client calls, providing exceptional customer service, and setting up clients with initial medical treatment.

Key Responsibilities
  • Handle new client calls from initial contact to client sign-up
  • Listen and answer questions from prospective clients regarding their case
  • Set up clients with initial medical treatment
  • Provide superior customer service skills and ensure a positive experience for clients
Requirements
  • Fluency in Spanish
  • Empathetic and responsible individual with a strong work ethic
  • Outgoing personality with excellent communication skills
  • Ability to work well under pressure and handle multiple tasks simultaneously
  • Strong organization skills and ability to learn and grow with the company
What We Offer
  • $23/hour, DOE + Opportunity Bonuses approx. $1200+/month
  • Paid Holidays & Birthdays Off
  • Paid for Audible subscription and subsidized on-site Gym membership
  • Health, Dental & Vision Insurance
  • 401K and Profit Sharing
  • Paid Vacations and Sick Days
  • Excellent Work/Office Culture and Environment