Night Auditor Professional

3 weeks ago


Austin, Texas, United States Pathfinder Hospitality Full time
About Pathfinder Hospitality

We are a hospitality company that strives to provide platinum service to our guests. Our mission is to create memorable experiences for both our employees and guests through our commitment to providing platinum service.

Our core values guide everything we do:

  • Accountability: We honor our commitments and each other with reliability and responsibility.
  • Collaboration: Everyone's thoughts and opinions are important.
  • Empowerment: We learn from our successes and failures and strive to evolve as we grow.
  • Engagement: We are ambassadors in all aspects of our industry through advocacy.
  • Innovation: We use creativity to turn the Ordinary into Extraordinary
  • Integrity: We honor our promises and fulfill our commitments.
  • Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
  • Transparency: We openly share successes and failures. We are accountable in all our business practices.

At Pathfinder Hospitality, we believe in platinum service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:

  • 8 paid holidays, flexible PTO and Vacation
  • Birthday Pay
  • Additional paid time off for Community Involvement
  • Health Insurance
  • IRA Match Program
  • Mental Health & Wellness Program including a Life Coach
  • Employee Development Program
  • Discounted hotel stays for brands within our portfolio
Responsibilities

This position requires a detail-oriented individual who can balance and reconcile all daily financial transactions, ensuring accuracy and completeness of cash handling, guest charges, and revenue reports.

Key responsibilities include:

  • Posting room rates and taxes, updating guest ledger accounts, and generating accurate nightly audit reports for management.
  • Managing check-in and check-out processes during late hours, providing courteous and efficient service to arriving and departing guests.
  • Responding to guest inquiries and requests promptly, resolving concerns and issues with professionalism and platinum service.
  • Communicating promptly with other departments about guest needs, potential security issues, or operational updates.
  • Reconciling credit card and cash transactions, analyzing account discrepancies, and initiating chargebacks when necessary.
Requirements

To be successful in this role, you should have:

  • A high school diploma or equivalent preferred.
  • Minimum 1-2 years of experience in accounting, finance, or hospitality roles preferred but not required.
  • Strong analytical and problem-solving skills with the ability to identify and rectify discrepancies.
  • Excellent attention to detail and commitment to maintaining accurate financial records.
  • Proficiency in computer skills and hotel PMS (property management system) software.
  • Ability to work independently and utilize time management and multitasking skills to prioritize tasks and work efficiently during a night shift.
  • Excellent communication and interpersonal skills to interact effectively with guests, colleagues, and management.
  • Calm and composed demeanor to handle unexpected situations and maintain composure under pressure.
  • Reliability and integrity to adhere to ethical standards and ensure confidentiality of financial information.
Compensation

This position offers a competitive salary range of $17-$19 per hour, depending on experience and qualifications.



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