Night Auditor Professional
6 days ago
About Us: Crescent Hotels & Resorts is a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. Our Associates are the shining stars of what we do.
We encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. Whether it's our health & wellness programs, best-in-class learning and development, or travel discounts that feed your inner explorer, we work hard to create and deliver on what YOU need.
Located in Downtown Austin and minutes from University of Texas, the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University seeks an outstanding Front Office Team member to fill the role of Night Auditor.
Your Benefits:
- An exceptional benefit plan for associates & family members
- 401K matching program
- Flexible scheduling to allow you to focus on what's important to you
- Highly competitive wages
- Discounts with Crescent managed properties in North America and IHG Hotels Discounts Worldwide
About Your Role:
You will provide excellent customer service to guests and maintain front desk and accounting operations during the overnight shift. You will check in guests, answer phones, take reservations, respond to guest complaints and emergencies, process invoices, reconcile accounts, balance the cash drawer, log receipts, investigate out-of-balance accounts, keep accurate financial records and ledgers, and help prepare for forecasts and audits.
Your Requirements:
- At least 1-2 years of hotel front office experience or prior experience as a Night Auditor
- An eye for detail and a passion for providing quality service to guests
- Prior experience with Opera is a plus; excellent computer, customer service, and communication skills
Our Culture:
We strive to create a great place to work where Associates at all levels are respected for their differences, just like our guests and owners. We're dedicated to creating an environment that facilitates open conversations about race, equity, diversity, and inclusion. By examining our beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer: We welcome candidates from diverse backgrounds and are committed to equal opportunities for all employees and applicants.
Salary: $45,000 - $55,000 per year, depending on experience.
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