Patient Care Support Specialist

4 weeks ago

Fort Worth, Texas, United States Optum Full time

About Optum:
Optum is a worldwide organization dedicated to enhancing healthcare through innovative technology, assisting millions in achieving healthier lifestyles.

Impactful Work:
Your contributions will play a vital role in improving health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources they require to thrive.

Our Culture:
Experience a workplace that values diversity and inclusion, collaborates with talented colleagues, and offers extensive benefits and career growth opportunities.

Join Us:
Be part of our mission to advance health equity globally, making a difference in the communities we serve.

Position Overview:
This role involves various responsibilities aimed at enhancing patient experiences and ensuring smooth operations within the healthcare setting.

Key Responsibilities:
1. Manage incoming calls and schedule appointments effectively.
2. Greet patients upon arrival and oversee their wait times.
3. Conduct check-in and check-out procedures, including insurance verification and document management.
4. Collect co-payments and issue receipts as necessary.
5. Handle walk-in patients and visitors with professionalism.
6. Maintain and organize medical records, ensuring proper documentation and correspondence management.
7. Foster positive relationships with patients, staff, and the community.
8. Perform additional duties as assigned, including maintaining common areas.

Work Environment:
This position may require local travel for meetings or to support other clinic locations.

Why Choose Optum?
We offer a competitive compensation package, comprehensive benefits, and a supportive management team committed to your professional success.

Benefits Include:
- Paid Time Off and Holidays
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan and Employee Stock Purchase Plan
- Education Reimbursement and Employee Discounts
- Employee Assistance Program and Referral Bonuses
- Additional Voluntary Benefits

Qualifications:
Required:
- High School Diploma or GED
- Minimum of 1 year of customer service experience
Preferred:
- Experience in a healthcare environment
- Familiarity with office procedures and Microsoft applications
- Bilingual skills (English/Spanish) are a plus
- Previous medical office experience

Soft Skills:
Excellent communication and customer service abilities, both in-person and over the phone.

Our Commitment:
At Optum, we strive to help individuals lead healthier lives and improve the healthcare system for everyone. We are dedicated to addressing health disparities and enhancing health outcomes, reflecting our core mission.

Diversity and Inclusion:
Optum is an Equal Employment Opportunity/Affirmative Action employer. We welcome all qualified applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  • Medical Support Specialist

    2 days ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryCook Children's Medical Center is seeking a skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in delivering high-quality patient care and supporting our healthcare team.Key ResponsibilitiesDeliver competent and skilled care to patients and families as supervised and delegated by the...

  • Medical Support Specialist

    3 days ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryCook Children's Medical Center seeks a skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in delivering high-quality patient care and supporting our healthcare team.Key ResponsibilitiesDeliver competent and skilled care to patients and families as supervised and delegated by the...

  • Medical Support Specialist

    1 day ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryCook Children's Medical Center seeks a skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in delivering high-quality patient care and supporting our healthcare team.Key ResponsibilitiesDeliver competent and skilled care to patients and families as supervised and delegated by the...

  • Healthcare Support Specialist

    4 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Position Overview:Cook Children's Health Care System is currently seeking a dedicated Healthcare Support Specialist to join our team.Role Summary:The Healthcare Support Specialist will play a crucial role in providing essential services to patients, focusing on enhancing their functional abilities and promoting recovery from various pediatric conditions.Key...

  • Patient Care Coordination Specialist

    4 weeks ago

    Fort Worth, Texas, United States JPS Health Network Full time

    Job Title: Care Management Specialist Division: CLINICAL INTEGRATION Job Category: Nursing / LVN Job Overview: Position Summary: The Care Management Specialist is responsible for orchestrating comprehensive care delivery throughout the healthcare continuum to enhance clinical outcomes, minimize admission risks, and optimize the use of healthcare resources...

  • Rehabilitation Support Specialist

    3 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Cook Children's Health Care System is looking for a Rehabilitation Support Specialist to join our team.Position OverviewSpecialty: Rehabilitation Support SpecialistDiscipline: Allied Health ProfessionalEmployment Type: StaffLocation:Fort Worth Rehabilitation CenterDepartment:Rehab-South Ft. WorthShift:First Shift (United States of America)Standard Weekly...

  • Pediatric Care Specialist

    3 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryThe Emergency Department Child Life Specialist is a vital member of our team at Cook Children's Health Care System. This role is responsible for providing essential life experiences, family support, and education to patients and families in the healthcare system.Key ResponsibilitiesCollaborate with healthcare providers and the community to promote...

  • Family Support Specialist

    2 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    About the RoleCook Children's Health Care System is seeking a highly skilled and compassionate Family Support Specialist to join our team. As a key member of our Patient Family Support Services team, you will play a vital role in providing support and resources to families navigating complex healthcare issues.Key ResponsibilitiesProvide individual and family...

  • Family Support Specialist

    2 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    About the RoleCook Children's Health Care System is seeking a highly skilled and compassionate Family Support Specialist to join our team. As a key member of our Patient Family Support Services team, you will play a vital role in providing support and resources to families navigating complex healthcare issues.Key ResponsibilitiesProvide individual and family...

  • Pediatric Care Specialist

    3 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryThe Emergency Department Child Life Specialist is a vital member of our team at Cook Children's Health Care System. This role is responsible for providing essential life experiences, family support, and education to patients and families in the healthcare system.Key ResponsibilitiesCollaborate with healthcare providers and the community to promote...

  • Pediatric Care Specialist

    2 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryThe Pediatric Care Specialist is responsible for providing essential life experiences, family support, and education to patients and families in the healthcare system. This role collaborates with other healthcare providers and the community to promote growth and development and facilitate positive adjustment for patients and families throughout...

  • Patient Services Specialist 2

    2 weeks ago

    Fort Worth, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryThe Patient Services Specialist 2 Float provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones. This role may also involve training and...

  • Patient Care Coordinator

    3 days ago

    Fort Worth, Texas, United States Care Now Full time

    About the RoleThis is an exciting opportunity to work in a dynamic and patient-centered environment. As a Patient Representative, you will be responsible for:Ensuring a seamless patient experience from check-in to departure Providing exceptional customer service and addressing patient concerns in a timely and professional manner Verifying insurance and...

  • Patient Care Coordination Specialist

    4 weeks ago

    Fort Worth, Texas, United States Baylor Scott & White Healthcare Full time

    POSITION OVERVIEW The Patient Care Coordination Specialist is responsible for administrative tasks and facilitating communication within a healthcare unit to support patient care initiatives. PRIMARY RESPONSIBILITIESConducts administrative tasks essential for patient care activities. Initiates, organizes, and maintains patient records following established...

  • Child Life Specialist

    3 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryCook Children's Health Care System is seeking a highly skilled Child Life Specialist to join our team. As a Child Life Specialist, you will play a vital role in providing essential life experiences, family support, and education to patients and families in our pediatric care system.Key ResponsibilitiesCollaborate with healthcare providers and...

  • Patient Services Specialist 2

    2 weeks ago

    Fort Worth, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryThe Patient Services Specialist 2 - Administrative Support provides high-quality, patient-centered care in a physician office, clinic, or other operational area. This role is responsible for administrative support, patient relations, and ensuring seamless patient experiences.Key ResponsibilitiesProvides administrative support to patients,...

  • Child Life Specialist

    2 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job SummaryCook Children's Health Care System is seeking a highly skilled Child Life Specialist to join our team. As a Child Life Specialist, you will play a vital role in providing essential life experiences, family support, and education to patients and families in our pediatric care setting.Key ResponsibilitiesCollaborate with healthcare providers and...

  • Anesthesia Support Specialist

    3 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Cook Children's Health Care System is in search of an Anesthesia Support Specialist to join our dedicated team.Position OverviewSpecialty: Anesthesia SupportDiscipline: Allied Health ProfessionalEmployment Type: StaffLocation: Medical Center - Fort WorthDepartment: AnesthesiaShift: First Shift (United States of America)Standard Weekly Hours: 36Role...

  • Anesthesia Support Specialist

    4 weeks ago

    Fort Worth, Texas, United States Cook Children's Health Care System Full time

    Job OverviewCook Children's Health Care System is in search of an Anesthesia Support Specialist to join our dedicated team.Position DetailsSpecialty: Anesthesia SupportField: Allied Health ProfessionalEmployment Type: StaffLocation: Medical Center - Fort WorthDepartment: AnesthesiaShift: First Shift (United States of America)Standard Weekly Hours: 36Role...

  • Patient Care Coordinator

    5 days ago

    Fort Worth, Texas, United States Care Now Full time

    Job SummaryWe are seeking a skilled Patient Representative to join our team at CareNow Urgent Care. As a Patient Representative, you will play a vital role in ensuring the delivery of exceptional patient care and service.Key ResponsibilitiesCheck-in patients in a timely manner and ensure all Web Check-in procedures are followed.Answer phone calls to the...