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Optical Retail Store Leader

2 months ago

Evanston, Illinois, United States Big City Optical Full time
Company Overview

Big City Optical is a leading optical retail company dedicated to providing high-quality eyewear products and exceptional customer service. We are committed to delivering a unique shopping experience that sets us apart from the competition.

Our Mission: To be the premier optical retail destination, offering a diverse selection of eyeglasses, sunglasses, and contact lenses that meet the evolving needs of our customers.

Position Overview

We are seeking an experienced Optical Retail General Manager to oversee and manage our optical retail store. The ideal candidate will have a proven track record of driving exceptional customer satisfaction, managing day-to-day operations, and leading a team of dedicated optical professionals.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and customer engagement
  • Manage store operations, including inventory management, visual merchandising, and employee development
  • Lead a team of optical professionals, providing guidance and support to ensure exceptional customer service
  • Collaborate with cross-functional teams to drive business results and improve processes

Requirements:

  • Proven experience in optical retail management or a related field
  • Strong leadership and team management skills
  • Excellent communication and customer service skills
  • Ability to analyze data and drive business decisions