Retail Operations Manager
4 weeks ago
**About the Role:**
We are seeking a highly motivated and organized Retail and Events Operations Manager to lead our retail warehouse and event concessions at Gameday Spirit Fanstore. As the mastermind behind our daily retail, game day in-venue operations, and warehouse procedures, you will ensure everything runs smoothly and efficiently.
**Key Responsibilities:**
- Oversee day-to-day operations of our retail, warehouse, and event concessions.
- Lead our fantastic team, overseeing everything from daily retail sales, event setup and tear down to staff training, warehouse management, and POS system management.
- Manage product inventory, web fulfillment, and stock our merchandise so fans can gear up with the best Northwestern gear.
- Maintain strong relationships with university partners and keep your team motivated and informed.
**Requirements:**
- A proactive leader with 5+ years of management experience who knows how to rally a team.
- Flexible and ready to work during home games for sports like football, basketball, and more.
- Great at juggling multiple tasks while keeping a positive attitude, especially during those busy events.
- A problem solver who thrives in a fast-paced environment and knows how to adapt to changes with ease.
**Why Join Us?**
At Gameday Spirit Fanstore, you'll be at the heart of the action, representing the Official Fanstore of the Wildcats. With a competitive salary of $55,000 - $80,000 (commensurate with experience) and a suite of benefits—including health insurance, an IRA plan with matching, and generous paid time off—you'll be well taken care of while you help us achieve sales records and create amazing experiences for our fans.
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