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Account Services Coordinator

2 months ago


Rolling Meadows, Illinois, United States RTC Full time
About RTC

RTC is a leading provider of innovative solutions for retailers and brands. Our focus on continual improvement and reinvestment in our business enables us to deliver high-performing solutions that meet the evolving needs of our clients.

Why Consider a Career at RTC?

We offer a comprehensive benefits package, including:

  • 401(K) Plan with Company Match
  • Hybrid Work-from-Home Program
  • Health Insurance through Blue Cross Blue Shield
  • Dental Insurance
  • Flexible Spending for Health and/or Dependent Care
  • Commuter Transit Benefit
  • Critical Illness Benefit
  • Life Insurance
  • Short-Term Disability Coverage
  • 2 Weeks of Paid Parental Leave
  • 16 PTO Days (Full Year)
  • 9 Paid Holidays
  • Tuition Assistance
  • Fun Friday Hours
  • Volunteer Time Off (VTO)
  • Wellness Programs
Job Summary:

We are seeking a dynamic Account Services Coordinator to join our team. This multifaceted role offers an exciting work environment with new challenges and opportunities each day. As a key team member, you will be instrumental in maintaining the highest standards that our clients have come to expect of RTC.

Essential Functions:
  • Ability to Manipulate and Analyze Client Data
  • Coordinate All Tasks Needed to Support Client Demands
  • Monitor Customer Deliverables and Resolve Problems Efficiently
  • Collaborate with Internal Teams to Address Complex Customer Issues
  • Assist in Monitoring Sales Performance Metrics
  • Perform Accurate and Efficient Data Entry Tasks
  • Maintain and Update ERP System Records
  • Oversee Daily Logistic Operations
Education, Experience, and Skill Requirements:

We are looking for a candidate with a Bachelor's Degree and experience in ERP systems. Proficiency in Excel and Word applications is required. The ability to work in a fast-paced environment and prioritize workload is essential.