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Digital Adoption Strategist

1 month ago

Milwaukee, Wisconsin, United States Northwestern Mutual Life Insurance Company Full time
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

Summary:

This role is accountable for the overall results and ongoing utilization of assigned digital products. The Adoption Lead will define the project structure into manageable work units, identify needs, and obtain/allocate resources. They will also oversee the overall scope, interdependencies, relationship management, communication, methods for monitoring and reporting on status, and organizational change management.

Key Responsibilities:
  • Engage with our sophisticated advisors to understand practice operations and advisor client engagement for increased adoption across digital experiences.
  • Consult on the development and implementation of a holistic communication strategy for Field and Home Office for Adoption Initiative.
  • Drive organization change consulting and methodology across the function, using accepted methodologies to implement a more prescriptive and proactive approach to driving change in the field and within the function.
  • Develop actionable insights from field feedback and incorporate into adoption strategies and product development priorities.
  • Coordinate with technology partners on high-level impact analysis of proposed solutions.
  • Analyze the industry landscape, including wealth management awareness, and serve as a subject matter expert on priority initiatives.
  • Assist the business in developing a point of view on future state experiences.
Requirements:
  • Advanced degree in Business, finance, or a related field, or an equivalent combination of education, field experience, and/or progressively responsible work experience.
  • Minimum 10 years of progressively responsible experience working closely with a financial services distribution system in a consulting capacity, with the ability to build relationships and gain traction.
  • Experience in project management and consulting work, with a focus on aligning projects to corporate strategies.
  • Strong leadership, vision, and strategy, decision-making, and team-building skills, with excellent facilitation experience.
  • In-depth knowledge of the distribution system, network office operations, Northwestern Mutual's products, marketing approaches, and sales and career cycle, or equivalent knowledge from another company.
  • Strong communication skills, with the ability to motivate a wide variety of audiences.
  • Strong interpersonal skills, with demonstrated ability to establish rapport at all levels of the home office and in the field.
  • Strong background in analytics and measurement.
Compensation Range:

Pay Range - Start:

$90,930.00

Pay Range - End:

$168,870.00

Northwestern Mutual pays on a geographic-specific salary structure, and placement in the salary range for this position will be determined by a number of factors, including the skills, education, training, credentials, and experience of the candidate, the scope, complexity, and cost of labor in the market, and other conditions of employment.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington, or outside of a Corporate location, please click here for information pertaining to compensation and benefits.