Customer Experience and Insurance Consultant

5 days ago


Omaha, Nebraska, United States Rudy Partida - State Farm Agent Full time
Role Overview: As a Customer Experience and Insurance Consultant at Rudy Partida - State Farm Agent, you will focus on delivering exceptional customer experiences while promoting State Farm products. Your primary responsibilities will include responding to customer inquiries, developing leads, and marketing appropriate products and services.

About Our Agency: Our agency is dedicated to building strong relationships with our community and delivering outstanding customer service. We believe that by working together, we can achieve great things and make a positive impact on people's lives.

Responsibilities:
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services using a customer-focused approach.

Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Enthusiasm about the role insurance and financial products play in helping people manage risks, recover from unexpected events, and realize their dreams
  • Self-motivation and detail-oriented approach
  • Ability to make presentations to potential customers
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Compensation: The estimated salary for this position is $45,000 per year, plus commission/bonus. Benefits include health benefits, paid time off, and valuable experience leading to growth opportunities within the agency.

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