Customer Experience Coach

6 days ago


Omaha, Nebraska, United States EMS Inc. Full time
About EMS Inc.

EMS Inc. is a full-service contact center providing superior outsourced customer support.

We pride ourselves in going above and beyond to ensure our clients receive world-class service.

We specialize in 'Humanizing Customer Service' by providing timely, personal responses to customer questions and have become a recognized leader in customer service outsourcing.

Our Mission

Our goal is to make outsourcing easy for our clients by providing end-to-end customer service solutions that meet their unique needs.

We offer a range of services, including inbound and outbound telephone services, email response and support, CRM solutions, consulting, IVR, live chat, fulfillment, and direct marketing.

Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.



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