Fleet Maintenance Service Representative

4 days ago


Roseland, Nebraska, United States Transporation Equipment Network Full time
Job Summary:

The Operations Specialist II plays a pivotal role in ensuring that the highest standards of customer service are provided for our customers and vendors. A front-line representative of Transportation Equipment Network, the Operations Specialist II is responsible for the entire life cycle of a service request from intake to resolution.

Duties and Responsibilities:

Every Transportation Equipment Network employee is expected to take care of their health and work safely at all times for themselves, their families, and the safety of their coworkers

Understand and comply with Transportation Equipment Network's Core Values and company policies in everything you do

Communicate, model, and monitor compliance with Transportation Equipment Network's Core Values and policies and incorporate them into performance plans, coaching, and corrective action

Answer incoming phone calls and emails for service, dispatch for roadside assistance as needed, and resolve customer requests regarding maintenance, repairs, registrations, licenses, and other inquiries

Use Transportation Equipment Network's internal database software (Dossier) and Excel (CTL Dashboard) to properly log, research, and complete repairs

Create work orders, obtain approvals, notify vendors, and customers

Work with vendors to obtain and handle estimates

Follow up with vendors for information and customers with status updates

Learn how to accurately pro-rate tires

Maintain and update master vendor lists

Ensure accuracy of data and service information for invoicing

Follow standard operating procedure to meet quality standards within the Operations Department

Partner with customers, vendors, and our sales team to ensure the highest level of service

Able to perform responsibilities of an Operations Specialist I

Proficient with Transportation Equipment Network's internal database (Dossier) and tracking system (Dashboard)

Know all parts of a trailer

Understand standard repair times and average costs to identify instances of overcharging

Understand vendor estimates and invoices

Understand and utilize the relationship between Operations and AP

Supervisory Responsibilities:

None

Required Skills and Abilities:

Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

General automotive understanding that may include trailer lift gate hydraulics and/or refrigeration air conditioning

Excellent communication and writing skills with attention to grammar

Effective organizational, planning, and prioritization skills

Excellent skills with programs such as Outlook, Word, Excel, and general related PC abilities

Excellent telephone etiquette

Aptitude for learning and high productivity in a fast-paced environment

Professional attitude and team player

Organized and self-motivated individual

Willingness to learn and grow

Refrigerated Trailer knowledge is preferred

Work Environment:

Office Environment

  • Roseland, Nebraska, United States Transporation Equipment Network Full time

    Job Summary:The Operations Specialist II plays a pivotal role in ensuring that the highest standards of customer service are provided for our customers and vendors. A front-line representative of Transportation Equipment Network, the Operations Specialist II for the Refrigeration Department is responsible for the entire life cycle of a service request from...


  • Roseland, Nebraska, United States Transporation Equipment Network Full time

    Job Summary:As a key member of the Transportation Equipment Network team, the Operations Specialist II plays a vital role in delivering exceptional customer service and ensuring the highest standards of quality in our operations. This role requires a strong understanding of refrigeration systems, trailer maintenance, and excellent communication skills to...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Job Title: Financial Services RepresentativeIntegrated Financial Concepts is a nationally recognized Financial Services Firm that hires top-tier talent.We are dedicated to establishing meaningful connections with a diverse clientele. Our Financial Representatives and Financial Advisors proudly serve a wide spectrum of individuals, including small business...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Job OverviewWe are seeking a highly skilled Financial Services Representative to join our team at Integrated Financial Concepts.This role involves providing exceptional financial guidance, promoting our range of products and services, and building lasting relationships with clients.To be successful, you must possess strong analytical, organizational, and...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Financial Services RepresentativeAt Integrated Financial Concepts, we're seeking a highly skilled and detail-oriented Financial Services Representative to join our team.As a Financial Services Representative, you will be responsible for providing exceptional financial guidance and building lasting relationships with clients. You will consult with clients to...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Job Title: Financial Services RepresentativeIntegrated Financial Concepts is a nationally recognized Financial Services Firm that hires top-tier talent.We are dedicated to establishing meaningful connections with a diverse clientele. Our Financial Representatives and Financial Advisors proudly serve a wide spectrum of individuals, including small business...


  • Roseland, Nebraska, United States CoreWeave Full time

    Job Title: Sales Development RepresentativeCoreWeave is a leading AI Hyperscaler, delivering a cloud platform of cutting-edge services powering the next wave of AI. We're seeking a motivated and talented Sales Development Representative to join our growing team.Job SummaryWe're looking for a collaborative and energetic individual to help turn leads into...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Job Title: Financial AdvisorAt Integrated Financial Concepts, we are seeking an experienced Financial Advisor to join our team. As a Financial Advisor, you will be responsible for providing exceptional financial guidance to our clients, promoting our range of products and services, and building lasting relationships with them.Key Responsibilities:Consult...


  • Roseland, Nebraska, United States Integrated Financial Concepts Full time

    Job SummaryIntegrated Financial Concepts is seeking a highly skilled Financial Services Professional to join our team. As a key member of our team, you will be responsible for providing exceptional financial guidance to our clients, promoting our range of products and services, and building lasting relationships with them.Key Responsibilities:Consult with...


  • Roseland, Nebraska, United States Canon Solutions America, Inc. Full time

    Job Title: Digital Service SpecialistAt Canon Solutions America, Inc., we're seeking a skilled Digital Service Specialist to join our team. As a key member of our Field Service team, you'll be responsible for delivering exceptional customer experiences and ensuring the efficient maintenance of Canon-supported products.Responsibilities:Report product failure...


  • Roseland, Nebraska, United States DISH Full time

    About DISHDISH is a leading provider of connectivity solutions, offering a range of services including satellite television, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a strong presence in the US market.Job SummaryWe are seeking a highly motivated and results-driven Sales...


  • Roseland, Nebraska, United States CoreWeave Full time

    Job DescriptionCoreWeave is a cloud provider delivering massive scale GPU compute resources on top of the industry's fastest and most flexible infrastructure. We're seeking a highly skilled and motivated Senior Systems Engineer to join our Kernel HAVOCK Team.ResponsibilitiesDevelop and maintain tooling to build custom Linux kernels and stateless OS...


  • Roseland, Nebraska, United States Beacon Pointe Advisors Full time

    Job DescriptionWe are seeking a highly skilled and experienced Wealth Advisor to join our team at Beacon Pointe Advisors in our Roseland, NJ office.Key ResponsibilitiesManage new and existing client relationships, enhancing client retention with complex retirement and estate planning solutions.Provide best-in-class service experience to a select group of...


  • Roseland, Nebraska, United States Beacon Pointe Advisors Full time

    Job DescriptionWe are seeking a highly skilled and experienced Wealth Advisor to join our team at Beacon Pointe Advisors in Roseland, NJ.Key ResponsibilitiesManage new and existing client relationships, enhancing client retention with complex retirement and estate planning solutions.Provide best-in-class service experience to a select group of clients,...

  • Financial Advisor

    2 weeks ago


    Roseland, Nebraska, United States Integrated Financial Concepts Full time

    As a seasoned Financial Advisor with Integrated Financial Concepts, you will play a pivotal role in shaping the financial futures of our diverse clientele. With a strong focus on mentoring and guidance, you will leverage your expertise to support newer agents and help them achieve success.We are dedicated to fostering meaningful connections with individuals...


  • Roseland, Nebraska, United States CoreWeave Full time

    Job DescriptionCoreWeave is a leading AI Hyperscaler, delivering a cloud platform of cutting-edge services powering the next wave of AI. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge.As the Lead Product...

  • Stock Administrator

    3 weeks ago


    Roseland, Nebraska, United States CoreWeave Full time

    Job DescriptionCoreWeave is a leading AI HyperscalerTM, delivering a cloud platform of cutting-edge services powering the next wave of AI. The company's technology provides enterprises and leading AI labs with the most performant, efficient, and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data...


  • Roseland, Nebraska, United States SourcePro Search, LLC Full time

    Fantastic opportunity for a skilled professional to join our team as an Infrastructure Systems Specialist at our Roseland, NJ office.The ideal candidate will be responsible for the day-to-day administration and configuration of our IT infrastructure, including servers, cloud services, and network connectivity.Responsibilities include:Maintaining the...


  • Roseland, Nebraska, United States Hilb Group Full time

    Overview:At Hilb Group, we value our associates as our greatest asset. We foster a service-driven culture that encourages career and professional development. We are seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Roseland, NJ.Responsibilities:Proactively manage an assigned...


  • Roseland, Nebraska, United States Transporation Equipment Network Full time

    About the Account Support Manager RoleThe Account Support Manager plays a vital role in elevating the customer experience by fostering strong relationships with customers and driving sales productivity through administrative support to the sales team.Key ResponsibilitiesDevelop and maintain strong customer relationships by partnering with customers to...