Branch Manager

4 weeks ago


Bethesda, Maryland, United States Citizens Full time
Job Summary

As a Branch Manager at Citizens, you will be responsible for driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices.

The ideal candidate will have experience working in the digital space to showcase customers the easy accessibility of our mobile and online experience.

You will play a critical role in building a diverse talent pipeline and developing colleagues to ensure their capabilities keep pace with future business needs.

The Branch Manager will prioritize performance development, emphasizing the importance of continuous learning and implementing coaching plans to assist colleagues in achieving personal/branch goals.

You will be responsible for clearly communicating messages to colleagues and translating business priorities in a way that colleagues embrace and are able to execute.

The Branch Manager will also be responsible for the branch P&L and must understand financials and key business drivers to guide sound decision-making.

In addition, the Branch Manager will lead, manage, and direct all colleague and sales activities to ensure P&L targets are met and exceeded.

As an ambassador for our brand, the Branch Manager will be a visible representative in the field and community, helping branch colleagues cultivate new customer relationships and deepen existing ones.

Qualifications
  • Associate's or Bachelor's degree preferred
  • High School Diploma or equivalent required
  • Leadership experience with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
  • 4 years sales management experience in Retail or Branch Banking environment
  • Successful record of managing objectives in meeting sales goals, deadlines, and branch goals in a profit and loss environment
  • Drive an exceptional customer experience validated through customer satisfaction surveys
  • Maintain strong partnerships with community and civic organizations
  • Adaptability, flexibility, and ability to work branch hours, including some weekends and evenings
  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS
Preferred Skills/Experience
  • Experience managing a branch with an FTE count up to: Tier I – 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less
  • For Multi-Site locations, qualified candidate will be skilled in remote or multi-unit management
Success Factors
  • Holding others accountable
  • Coaching
  • Inspiring
  • Team Leadership
  • Customer service
  • Risk acumen
  • Business partnering
  • Problem solving
  • Retail banking
  • Talent sourcing and assessment

  • Branch Manager

    3 weeks ago


    Bethesda, Maryland, United States Truist Inc Full time

    As a Branch Manager at Truist Inc, you will be responsible for driving branch performance through leading, coaching, and managing. You will have expertise in small business development, critical to Truist's Purpose of inspiring and building better lives and communities.Key responsibilities include:Managing all aspects of assigned branch, ensuring compliance...


  • Bethesda, Maryland, United States EagleBank Full time

    Job Title: Branch Service ManagerOverview:EagleBank is a values-driven organization that prioritizes relationships and delivers exceptional service to its customers. As a Branch Service Manager, you will play a critical role in ensuring the smooth operation of our branches and providing a positive experience for our customers.Responsibilities:Supervise the...

  • Branch Manager

    3 weeks ago


    Bethesda, Maryland, United States Citizens Full time

    As a Branch Manager at Citizens, you will be responsible for driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices.The Branch Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the...


  • Bethesda, Maryland, United States Wells Fargo Full time

    About this role:We are seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. This role is responsible for acting as a liaison between Market Leaders, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology.Key Responsibilities:Collaborate with the Brokerage...


  • Bethesda, Maryland, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. This role is responsible for acting as a liaison between Market Leaders, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology.Key Responsibilities:Collaborate with the...

  • Branch Manager

    3 weeks ago


    Bethesda, Maryland, United States Citizens Financial Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Branch Manager to lead our retail banking team. As a Branch Manager, you will be responsible for driving branch performance, sales growth, and customer experience through inspirational leadership and operational excellence.The ideal candidate will have a proven track record of managing a...


  • Bethesda, Maryland, United States Truist Inc Full time

    Job Summary:The Branch Leader II or III role at Truist Inc is a leadership position responsible for managing all aspects of assigned branches. This includes driving branch performance through leading, coaching, and managing, as well as business development. The ideal candidate will have a strong background in financial services and consumer/small business...


  • Bethesda, Maryland, United States Truist Inc Full time

    Job SummaryThe Branch Leader II or III is responsible for managing all aspects of assigned branch, driving branch performance through leading, coaching and managing, and business development. The ideal candidate will have a strong background in financial services and consumer/small business expertise, with a proven track record of success in branch...


  • Bethesda, Maryland, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Branch Operations Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our career areas and lines of business at https://www.wellsfargo.com/careers/.In this role, you will:Act as a liaison between Market Leaders, the Brokerage Support team, and Client Associates in various...


  • Bethesda, Maryland, United States Truist Inc Full time

    Job DescriptionThe Branch Leader II or III is responsible for managing all aspects of the assigned branch, driving business development, and ensuring compliance with internal controls and risk management policies.Key ResponsibilitiesLead, coach, and manage branch performance to drive business growth and development.Develop and implement strategies to promote...


  • Bethesda, Maryland, United States National Heart, Lung, and Blood Institute Full time

    About the PositionWe are seeking a highly skilled and experienced Project Manager to join our team at the National Heart, Lung, and Blood Institute (NHLBI) within the National Institutes of Health (NIH). As a member of our Space + Design Branch, you will be responsible for executing a wide range of micro/small/medium interior renovation projects to enhance...


  • Bethesda, Maryland, United States Enterprise Holdings Full time

    Financial Operations ManagerEnterprise Holdings is seeking a highly skilled Financial Operations Manager to join our team. As a key partner in our organization, you will oversee all aspects of financial management and provide balance to the marketing and operational pieces of our business.We offer a comprehensive development program where you will work...


  • Bethesda, Maryland, United States NIH-NLM-LH Full time

    Black Canyon Consulting (BCC) is currently seeking a highly skilled and experienced Program Planning and Development Manager to support our work at the Lister Hill National Center for Biomedical Communications at the National Library of Medicine (NLM), an institute of the National Institutes of Health. This opportunity is part-time with BCC and it is on-site...

  • Relationship Manager

    4 weeks ago


    Bethesda, Maryland, United States Fidelity TalentSource LLC Full time

    Job Overview:Fidelity Investments is seeking a skilled Relationship Manager to facilitate relationships with our most valuable clients. As a key member of our team, you will inspire client dedication and engagement, developing long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find...


  • Bethesda, Maryland, United States Fidelity Investments Full time

    Fidelity Investments is a leading financial services company that offers a competitive total rewards package, including a stable base salary, to recognize associate achievements. Our benefit programs are designed to help you and your family strike the right balance. We believe it is our mission for the Financial Representative, also known as the Financial...


  • Bethesda, Maryland, United States National Heart, Lung, and Blood Institute Full time

    Job Title: UiPath Automation EngineerJob Summary:We are seeking a highly skilled UiPath Automation Engineer to join our team at the National Heart, Lung, and Blood Institute. As a UiPath Automation Engineer, you will be responsible for designing, developing, and executing automated test scripts to validate and verify that application functionalities meet...


  • Bethesda, Maryland, United States Fidelity Investments Full time

    About the RoleFidelity Investments is seeking a highly skilled Financial Representative to join our team. As a key member of our branch, you will be responsible for providing exceptional client service and building strong relationships with our most valuable clients.Key ResponsibilitiesProvide personalized service to clients, identifying their needs and...


  • Bethesda, Maryland, United States EagleBank Full time

    We are a values-driven organization that prioritizes meaningful connections with our customers, employees, and shareholders. At EagleBank, we deliver the most compelling and valuable service to our customers by being Flexible, Involved, Responsive, Strong, and Trusted.As a Customer Care Representative, you will deliver support and assistance to business and...


  • Bethesda, Maryland, United States Guidehouse Full time

    Job Summary:We are seeking a highly skilled Scientific Program Manager to join our team at Guidehouse. The successful candidate will provide support services to satisfy the overall operational objectives of the National Heart, Lung, and Blood Institute. This is a full-time opportunity located in Bethesda, MD.Key Responsibilities:Collaborate with staff on...


  • Bethesda, Maryland, United States Fidelity Investments Full time

    Job Description:As a Relationship Manager at Fidelity Investments, you will play a pivotal role in fostering client relationships and identifying opportunities to deepen these relationships in meaningful ways. You will work closely with the Financial Consultants to ensure that daily work is carried out with the client's needs at the forefront.The Expertise...