Banking Associate

5 days ago

Salt Lake, Utah, United States BankTalent HQ Full time
{"title": "Customer Service and Cash Handling", "subtitle": "Transform Your Career with Zions Bank", "content": "

At Zions Bank, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces.

As a Banking Associate - Customer Service, you'll work closely with members of the community by helping them build a better financial future. You'll become a banking expert and guide clients to products and services that will improve their everyday lives. You will also be working with employees who are there to support you, your family, and your career aspirations.

We're looking for a highly motivated individual who is passionate about delivering exceptional customer service and has a strong understanding of banking products and services. If you're a team player who is eager to learn and grow with our company, we encourage you to apply.

Responsibilities:

  • Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolve client problems either through direct personal action, or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell bank opportunities through exploring needs.
  • Perform other duties as assigned.

Qualifications:

  • Bilingual in Spanish and English preferred
  • Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solid balancing and customer service skills.
  • Ability to cross-sell bank products based on clients needs.

Benefits:

  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
", "benefits": "
  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
", "requirements": "
  • Bilingual in Spanish and English preferred
  • Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solid balancing and customer service skills.
  • Ability to cross-sell bank products based on clients needs.
", "company": "Zions Bank"}

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