Lead Retail Associate

3 hours ago


Salt Lake, Utah, United States BYLT Basics Full time
Job Summary

The Lead Retail Associate will oversee the daily operations of the store, providing guidance and support to Retail Associates as needed. This role requires a strong focus on customer service, product knowledge, and operational efficiency.

Key Responsibilities:

  • Supervise and assist Retail Associates with daily tasks and operations
  • Provide exceptional customer service and support
  • Manage store inventory, including receiving, stocking, and rotating products
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • Maintain a safe, clean, and organized store environment
  • Design and implement a monthly schedule to ensure efficient workflow
  • Establish and maintain standard operating procedures for daily retail operations

Requirements:

  • Previous retail and supervisory experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to motivate and lead a team
  • BYLT product knowledge and expertise

Work Environment:

The Lead Retail Associate will work in a fast-paced retail environment, with regular exposure to customers, colleagues, and company systems. The role requires a high level of energy, enthusiasm, and commitment to delivering exceptional customer service.


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