Lead Retail Associate
3 hours ago
The Lead Retail Associate will oversee the daily operations of the store, providing guidance and support to Retail Associates as needed. This role requires a strong focus on customer service, product knowledge, and operational efficiency.
Key Responsibilities:
- Supervise and assist Retail Associates with daily tasks and operations
- Provide exceptional customer service and support
- Manage store inventory, including receiving, stocking, and rotating products
- Count and reconcile cash register drawers
- Prepare deposits and order change from the bank
- Maintain a safe, clean, and organized store environment
- Design and implement a monthly schedule to ensure efficient workflow
- Establish and maintain standard operating procedures for daily retail operations
Requirements:
- Previous retail and supervisory experience
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to motivate and lead a team
- BYLT product knowledge and expertise
Work Environment:
The Lead Retail Associate will work in a fast-paced retail environment, with regular exposure to customers, colleagues, and company systems. The role requires a high level of energy, enthusiasm, and commitment to delivering exceptional customer service.
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