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Customer Service Team Lead

2 months ago

Indianapolis, Indiana, United States Floor & Decor Full time
Customer Service Supervisor Opportunity

Floor & Decor is seeking a skilled Customer Service Supervisor to lead our team of customer service associates. As a key member of our store team, you will be responsible for managing daily operations, supervising inventory management, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Manage a dynamic team of customer service associates to deliver outstanding customer service
  • Supervise inventory movement, including receiving, stocking, and maintaining inventory levels
  • Audit reports to ensure accuracy and compliance with company policies
  • Support e-commerce operations and ensure seamless customer experiences
Requirements:
  • Proven leadership and customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

Floor & Decor is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.