Highly Skilled Salesforce Administrator Wanted for Utility Industry

1 week ago

New York, New York, United States Eclaro Full time
About the Job

We are seeking a highly skilled Salesforce Administrator to join our team at Eclaro. As a Salesforce Administrator, you will be responsible for configuring and maintaining our Salesforce platform to meet the unique needs of our clients in the utility industry.

The ideal candidate will have strong experience with Salesforce configuration tasks such as creating fields, objects, page layouts, flows, validation rules, reports, and dashboards. They will also have a strong understanding of user management, including roles, profiles, permissions, and security settings.

Responsibilities
  • Configuration Management & Customization: Customize the Salesforce platform to meet the organization's unique needs, configure fields, objects, flows, and automation rules, create and manage reports and dashboards, and assist with data migration and integrity.
  • Ongoing Support: Troubleshoot issues or bugs identified post-release, implement enhancements as needed, plan for ongoing maintenance of the platform, including updates, patches, and performance monitoring, and monitor system automations and integrations.
  • Compliance & Security: Control access to sensitive data through profiles, roles, and permission sets, implement and enforce security measures to protect sensitive data and ensure data privacy, collaborate with the company's IT security team to address any regulatory requirements, and stay informed about security updates and best practices.
  • Documentation: Document system configurations, processes, and customizations, maintain an up-to-date knowledge base for users and administrators, and provide clear documentation for any changes made to the system.
Requirements
  • Experience: 4+ years of experience in Salesforce, Agile methodology, business analysis, and user story development.
  • Skills: Strong communication skills, ability to provide training and support to users, experience managing projects, including upgrades, customizations, and new feature rollouts for Salesforce, ability to troubleshoot issues that arise within Salesforce, and good organizational skills to manage multiple tasks and priorities.
  • Certifications: Salesforce Administrator certification.
Benefits
  • 401k Retirement Savings Plan administered by Merrill Lynch.
  • Commuter Check Pretax Commuter Benefits.
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO.

Eclaro is an Equal Opportunity Employer and values diversity. We do not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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