Assistant Store Manager

4 days ago

Concord, California, United States Abercrombie and Fitch Co. Full time
Job Title: Assistant Manager

Join Abercrombie & Fitch Co. as an Assistant Manager and take on a dynamic role that combines business strategy, operations, creativity, and people management. As a key member of our team, you will drive sales results, provide exceptional customer service, and oversee daily store operations.

Key Responsibilities:
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless shopping experience for our customers.
  • Drives Sales: Analyze business trends, identify opportunities, and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, providing a cohesive customer experience.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring a high level of sales floor supervision.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll, ensuring optimal resource allocation.
  • Training and Development: Develop and implement training programs, enhancing the skills and knowledge of our team members.
  • Communication: Foster open communication, ensuring effective collaboration between team members and departments.
  • Asset Protection: Implement measures to prevent loss and protect company assets.
Requirements:
  • Bachelor's degree or equivalent: A degree in a relevant field or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills: Ability to analyze complex problems and develop effective solutions.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive work environment, valuing diversity and promoting equality.
  • Ability to work in a fast-paced environment: Adaptability and flexibility in a dynamic retail environment.
  • Team building skills: Ability to build and maintain strong relationships with team members and stakeholders.
  • Self-starter: Proactive approach to achieving results and driving business growth.
  • Strong interpersonal and communication skills: Effective communication and interpersonal skills, ensuring seamless collaboration.
  • Drive to achieve results: Passion for delivering results and driving business success.
  • Adaptability / Flexibility: Ability to adapt to changing business needs and priorities.
  • Multi-Tasking: Ability to manage multiple tasks and priorities, ensuring timely completion.
  • Fashion Interest & Knowledge: Passion for fashion and retail, with a strong understanding of industry trends.
What We Offer:
  • Competitive Incentive Bonus Program: Quarterly bonuses for achieving sales targets.
  • Paid Time Off: Generous paid time off policy, allowing for relaxation and rejuvenation.
  • Paid Volunteer Day: One paid day per year to give back to the community.
  • Merchandise Discount: Exclusive discounts on Abercrombie & Fitch Co. merchandise.
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Life and Disability Insurance: Protection for you and your loved ones.
  • Associate Assistance Program: Support for associates facing personal or professional challenges.
  • Paid Parental and Adoption Leave: Generous paid leave for new parents and adoptive families.
  • 401(K) Savings Plan with Company Match: Retirement savings plan with company matching contributions.
  • Training and Development: Ongoing training and development opportunities, enhancing your skills and knowledge.
  • Opportunities for Career Advancement: Opportunities to grow and develop within the company.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive work environment, valuing diversity and promoting equality.

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