Car Sales and Finance Director

2 weeks ago

Coraopolis, Pennsylvania, United States Hertz Full time
About the Role

We are seeking a highly skilled and experienced Car Sales and Finance Manager to join our team at Hertz. As a key member of our management team, you will be responsible for driving sales growth, managing the finance process, and leading a high-performing sales team.

Key Responsibilities
  • Sales:
    • Meet and exceed sales targets
    • Manage and lead the sales team, including scheduling, interviewing, hiring, and performance management
    • Drive strong CRM metric accountability
    • Achieve KPI targets
    • Support Digital Retailing initiatives, including Rent2Buy
  • Finance:
    • Ensure completion of Finance deal packages
    • Promptly follow up on all missing documents and pending deals
    • Work with Sales Consultants on finance processing and metrics
    • Support the Finance and Insurance process and performance
  • Store Management:
    • Achieve high customer service score (NPS)
    • Train Sales Staff in customer interaction and processes
    • Oversee store management as the second-highest employee at the location
    • Support inventory and reconditioning processes
    • Pricing of cars as needed
    • Support omni-channel sales
    • Monitor Store and ICC (Internal Audit Checklist) compliance
    • Manage employee, consumer, and vendor issues as needed
Requirements
  • 3 years of experience in Car Sales
  • Experience in auto dealership or auto financing preferred
  • 1 year of management experience
  • High school diploma or equivalent experience in car sales management
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations
  • Ability to influence
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Results-driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills
  • Courageous leadership and accountability
What We Offer
  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

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