Asset Protection Manager

2 weeks ago

Chicago, Illinois, United States Tapestry Full time

At Tapestry, we celebrate diversity and innovation, inviting individuals from all backgrounds to contribute to our mission of excellence.

Our commitment to authenticity is fundamental to our culture. When we embrace our unique perspectives, we unlock creativity and drive success. Tapestry encompasses a global portfolio of brands, including Coach, Kate Spade New York, and Stuart Weitzman, founded by visionary entrepreneurs who believed in the power of dreams. Here, your contributions are acknowledged, your aspirations are nurtured, and your efforts are rewarded.

As a vital member of the Tapestry family, you will play a crucial role in safeguarding our assets, employees, and customers across the designated regional market. This position will oversee the implementation of established Asset Protection initiatives across our brands. The role will be based in a central location, with flexibility for other nearby locations.

Key Responsibilities:

  • Lead investigations related to theft, fraud, and policy breaches in collaboration with senior leadership.
  • Analyze incident reports from retail locations.
  • Monitor inventory for anomalies and maintain minimal shrinkage.
  • Foster partnerships with store management to address theft, policy breaches, and inventory issues, including presenting findings at district meetings.
  • Ensure store management is proficient in utilizing CCTV for monitoring activities.
  • Assist in training new management on Asset Protection best practices and Loss Prevention protocols.
  • Conduct surprise audits of retail locations, compile findings, and communicate compliance trends to enhance awareness.
  • Investigate missing freight and conduct site evaluations of carriers, reporting findings to relevant departments.
  • Ensure that contracted security personnel are well-trained and understand their responsibilities.
  • Build relationships with law enforcement and other retailers to address unusual activities.
  • Review exception reports and utilize various systems for investigative purposes.
  • Promote awareness of security protocols and safety incident responses among store teams.

Qualifications:

  • Minimum of 5 years of relevant experience, including at least 3 years in Loss Prevention/Asset Protection within a multi-store environment.
  • Bachelor's degree is preferred.
  • Certification in WZ Interviewing/Interrogation is a plus.
  • Willingness to travel within the assigned region, including overnight stays.
  • Ability to work effectively in a remote capacity.
  • Proficiency in Microsoft Excel, PowerPoint, and Word.

Ideal Candidate Attributes:

  • Exceptional written and verbal communication skills, with the ability to present information clearly and concisely.
  • Strong interpersonal skills.
  • Ability to apply policies and procedures effectively across various scenarios.
  • Excellent decision-making capabilities.
  • Strong organizational and time management skills.
  • Ability to analyze data trends to identify potential risks.

Core Competencies:

  • Courage: Provides direct and constructive feedback; addresses issues promptly.
  • Creativity: Generates innovative ideas and connections.
  • Customer Focus: Committed to meeting customer needs and building trust.
  • Dealing with Ambiguity: Adapts to change and makes decisions with incomplete information.
  • Drive for Results: Consistently exceeds performance goals.
  • Interpersonal Savvy: Builds effective relationships and navigates complex social situations.
  • Learning on the Fly: Quickly adapts to new challenges and learns from experiences.

Management Competencies:

  • Strategic Agility: Anticipates future trends and develops competitive strategies.
  • Developing Others: Encourages growth and development in team members.
  • Building Effective Teams: Fosters team spirit and collaboration.

Tapestry, Inc. is an equal opportunity employer, dedicated to hiring and developing a diverse workforce. All employment decisions are based on qualifications relevant to the position.

Compensation: The base pay range for this position is $80,000.00 to $105,000.00 annually.

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