Lead Housekeeper

2 weeks ago


Virginia Beach, Virginia, United States Vacasa Full time
About Vacasa

We're a leading full-service vacation rental company in North America, dedicated to bringing homeowners and renters together with smart technology and caring local teams. Our robust local operations teams are vital to our success, and we're looking for exceptional individuals to join our team as a Lead Housekeeper.

Job Summary

We're seeking a hard-working and detail-oriented individual to supervise a small group of housekeepers and work closely with our local management team. As a Lead Housekeeper, you'll be responsible for maintaining the supreme cleanliness of our homes, ensuring a seamless stay for our guests.

Key Responsibilities
  • Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
  • Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
  • Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
  • Manage, mentor, train, and support a small group of Housekeepers
  • Perform inspections of cleans completed by Housekeepers and provide guidance on work methods and routines
  • Establish and maintain open, collaborative relationships with team members and management team
  • Collect and remove trash and debris
  • Meet and maintain required Housekeeping metrics
  • Attend all mandatory individual and team meetings
Requirements
  • Reliable transportation
  • Smartphone and personal email address
  • Driving inclement weather conditions as required
  • Availability to work Sunday through Saturday, early mornings and evenings as needed
  • Ability to work well under pressure in a fast-paced environment
  • Lead by example while embodying our company values
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred
  • Ability to stand, sit, and walk for an extended period of time
What We Offer
  • Health/dental/vision insurance-100% coverage option
  • Employer Sponsored & Voluntary Supplemental Benefits
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts
  • Paid vacation & sick days
  • Paid holidays
  • Paid parental leave after one year of tenure
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
About Vacasa's Culture

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.



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