Banking Solutions Specialist

6 days ago


Waycross, Georgia, United States Country Bank for Savings Full time
About Our Team

Country Bank is a growing mutual community bank with locations in Hampden, Hampshire, and Worcester counties. We pride ourselves on creating an inclusive and engaging culture where our team members can grow and thrive. As a Customer Care Center Specialist, you will be part of a dynamic team that is passionate about making a difference in the lives of our customers and communities.

Key Responsibilities
  • Provide exceptional customer service through effective communication and active listening skills.
  • Develop quality leads for business partners via telephone and email correspondence.
  • Maintain knowledge of eServices products and electronic product delivery systems.
  • Meet defined growth, referral, sales, service, and campaign goals.
Requirements

To succeed in this role, you will need strong customer service and sales skills, as well as the ability to work independently and as part of a team. You should be able to interpret ideas and facts, analyze and interpret federal and state laws and regulations, and demonstrate an ability to quickly learn and adapt to changing systems, applications, policies, and procedures.



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