Call Center Professional

6 days ago


Waycross, Georgia, United States Country Bank for Savings Full time
About This Opportunity

We are excited to announce an opportunity for the position of Customer Care Center Specialist. This role plays a critical part in ensuring that an exceptional customer experience is achieved in each banking interaction. As a Customer Care Center Specialist, you will have the opportunity to develop your skills and expertise in customer service, sales, and relationship-building.

Duties and Responsibilities
  • Communicate effectively with internal and external customers to resolve inquiries and requests.
  • Identify opportunities to build and deepen customer relationships.
  • Utilize multiple delivery channels to service all banking inquiry types.
  • Maintain knowledge of eServices products and electronic product delivery systems.
  • Meet defined growth, referral, sales, service, and campaign goals.
Benefits

This position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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