IT Support Specialist

4 weeks ago


Fremont, Ohio, United States Great Wolf Lodge Full time
Job Summary

The IT Technician at Great Wolf Lodge is responsible for providing technical support for the systems at the lodge. This includes workstation and printer installation and maintenance, administering the local server(s), monitoring the network, hardware performance, connectivity, and backups.

Key Responsibilities

Provide technical support for systems at the lodge
Install and maintain workstations and printers
Administer local server(s) and monitor network performance
Ensure hardware performance, connectivity, and backups are functioning properly

Requirements

Associates degree in IT or related field (or equivalent combination of education/experience)
Strong support knowledge of O365, Microsoft Office, network technologies, and concepts
Demonstrated proficiency in Microsoft Office suite
Successful completion of criminal background check and drug screen

Preferred Qualifications

Microsoft Certification
Previous IT experience in hotel/resort/theme park industry
SCCM administration, and a working knowledge of Cisco and server virtualization
Strong problem-solving and organizational skills
Attention to detail
Enthusiastic and positive energy
Multi-tasking ability

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