Loan Servicing Specialist

3 weeks ago


Fremont, Ohio, United States Civista Bank Full time
Job Description

At Civista Bank, we are seeking a highly skilled Loan Servicing Specialist to join our team. This role is responsible for providing various loan support functions, including servicing closed loans, payment processing, and customer insurance support.

Key Responsibilities:

  • Provide loan support functions, including servicing closed loans, payment processing, and customer insurance support.
  • Assist with loan maintenance, including updating loan records and performing reconciliations.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with the Loan Operations Coordinator to ensure seamless loan operations and compliance with departmental procedures.
  • Perform administrative tasks, including data entry and record-keeping.

Requirements:

  • One to two years of office administrative experience.
  • A solid working knowledge of the Jack Henry Silverlake loan system is desirable.
  • Previous experience in Accounting, Business, or Finance is desired.
  • Excellent communication and organizational skills, with a focus on teamwork and cooperation.
  • Ability to work under deadlines with frequent interruption and balance multiple projects/activities with varying deadlines.

Physical Requirements:

  • Work involves eye strain due to the constant use of computer screens, reading of reports, alphabetizing and filing.
  • Work involves sitting, standing, moving, lifting, reading, writing, speaking, communicating.
  • Work involves the ability to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving loan files of up to 30 lbs.

Equal Opportunity Employer: Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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